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Everything posted by BenMTS

  1. Hello, In WP Review Pro there is an option to "Display Schema Data in the Box" – when you turn this on it will list the mentioned fields and their values inside the Review Box. If you want to change the position of this Schema part in the Review Box, or if you want to change anything else about the box, you can adjust the appearance by overriding the appropriate template files (you will need some HTML/PHP knowledge for this). Hope that helps.
  2. Hello, The issue you described definitely sounds like a cache problem to me (I've seen and fixed thousands of WordPress issues throughout the years). Your code looks correct, and the header.php is a good place for it, among other possible locations. Caching can also happen on the server-level, so you may want to ask your hosting provider about this. Additionally, you might want to check if there are any "Must Use Plugins" (AKA mu-plugins) installed on your site – you can find those on the Plugins admin page, after clicking on the "Must Use" filter link near the top, where you see All | Active | Inactive etc. To verify that it is a cache issue, you can try a unique URL that has not been cached before, using query parameters that basically don't change anything, for example http://example.com/?abc=1 If the issue is related to cache, then your custom code should show up when viewing the source code of such pages. The premium version of the theme does not add the "Person" structured data automatically, so you would probably have to make the same change there. I recommend checking out our very popular SEO plugin called Rank Math: https://wordpress.org/plugins/seo-by-rank-math/ After setting it up, it will automatically add the "Person" Schema code, along with countless other SEO features. You can use the plugin with any WordPress theme. Hope that helps.
  3. Hello, The "Custom Post Type" tab type will only show the public custom post types, in other words, it excludes the default post types available in WordPress (posts, pages), and it also excludes the post types registered as non-public. It may be possible to change this behaviour, by editing the main file of plugin: wp-tab-widget-pro/wp-tab-widget-pro.php Please find this part in the file (lines 809-812): $args = array( 'public' => true, '_builtin' => false ); Delete the inner lines: $args = array( ); Then it should list all the post types, and you will be able to select any post type for the tab. Hope that helps.
  4. Hello, Basically, WP Review offers two types of reviews. First is the reviews written by an editor: these are created in the back end of your site, by an administrator (or any other user level having access to the post editor), and they can include a summary, pros/cons section, product links, etc. This is the main feature of WP Review and it provides more options than the second type, reviews written by visitors, which are like comments with extra fields. Both types can be used for products, or any other post type. You will have to decide which one would be more suitable for your needs. If you have questions about the configuration of the plugin, please feel free to reach out to us. Hope that helps.
  5. Hello, Yes, it possible to do this with our URL Shortener Pro plugin. If the alternative domain is mapped to the same WordPress instance as the main one, and those requests are also handled by WordPress, then the short links will work correctly. Hope that helps. If you have any question, please feel free to ask.
  6. Hello, Thank you for bringing this to our attention. We will release an update for the theme to fix these issues. The "commentText" property used to be a valid property, but the Schema standard is constantly changing and so are Google's requirements. I'd like to add that this warning doesn't have any effect on rankings – Google will simple ignore unknown Schema properties. Hope that helps.
  7. Hello, Please try adding the callback URL like in the example provided by Twitter on the page you linked: If that doesn't help, you could also try setting up a 301 redirect from a new URL (without query parameters) to the original URL with the query string. If that doesn't work either, then as a last resort a .htaccess rewrite rule should solve the issue. Let us know how that helps.
  8. Hello, The [wps_custom_form] is a shortcode used by the WP Subscribers plugin, created by a different company, which we have no affiliation with. So the answer is no, the pro version of our WP Subscribe plugin will not bring back the form. However, setting up WP Subscribe and replacing this shortcode shouldn't be too hard, the options in our plugin are self-explanatory. Personally, looking at the website of WP Subscribers plugin, I would definitely not use this plugin. I'm working with WordPress for about 10 years now but I've never heard of it, and their website screams of icompetence. This is just my personal opinion, I hope you don't mind that I shared my thoughts, and of course you are free to use any plugin you like on your site. Hope that helps. If you have any question, please feel free to ask. Thank you.
  9. Hello, Please increase the max_post_size and the max_input_vars options on the server, that should solve the issue. Hope that helps.
  10. Hello, The URL Shortener takes the trailing slash (or the lack of it) into account. When you set up the short link with the trailing slash included (e.g. mydomain/out/HOIDSIHDF/) then the redirection will only work with the trailing slash included (mydomain/out/HOIDSIHDF will NOT redirect). To redirect both versions (with AND without the trailing slash) to the same final URL, you could either simply create 2 short links (one for both versions), or you can use some redirection to globally enforce URLs with or without the trailing slash, for example via the .htaccess file: https://stackoverflow.com/a/21417551 Hope that helps.
  11. Hello, Thank you for getting in touch with us. By default, you can only set up a single set of default features in the plugin's Settings page, but these can be changed per post. On top of that, you can also use the wp_review_default_criteria filter hook to change the default features, based on any PHP condition. Hope that helps.
  12. Hello, Please share your FTP access details in the Sensitive Data field, so we can try some changes in the code. Thank you. Looking forward to helping you.
  13. Hello, Please add the following code in the functions.php file of your current theme or child theme: function mts_set_curl_cipher( $handle ) { curl_setopt( $handle, CURLOPT_SSL_CIPHER_LIST, 'RSA_AES_128_CBC_SHA1' ); } add_action( 'http_api_curl', 'mts_set_curl_cipher', 10, 1 ); You can use a FTP client to edit the file, or add it directly in WP Admin > Themes > Editor > functions.php. I recommend creating a backup before making any changes. Please try activating the plugin again after adding the code. Hope that helps.
  14. Hello, We are investigating the issue and will get back to you soon. Thank you for your patience in this matter.
  15. Hello, To migrate the visitor's ratings you will need to import/export your comments, as the ratings are stored internally as a special type of comments. Just make sure to select "All Content" when exporting the data from the old site, that will include the comments. You may not see all the data when migrating from the Pro version to the free one, because the Pro version offers more features and stores some data in a different way. After installing the Pro version, the missing data may become visible. We will of course assist you if it the data is missing after the migration. Hope that helps.
  16. Hello, Sorry for the issues. Your Rank Math plugin is correctly updated, you are using the latest version. The problem seems to be in the SEO Analysis module: the results of removed tests get stuck somehow. We will look into this issue and fix it in an update. Thank you for bringing this issue to our attention. If you have any question, please feel free to ask.
  17. Hello, I'm afraid we won't be able to help you any further – it seems your sitemap is showing up correctly and there is no error in it. The "Last read" date and the "Pending" message suggest that this is a temporary issue and it will be resolved on the Search Console soon. Please note that sitemaps are not a critical part of indexing. A site can and will be indexed even without a sitemap. We recommend asking about the issue in Google's Product Forums: https://productforums.google.com/forum/#!forum/Webmasters Hope that helps.
  18. Hello, Thanks for letting us know. We are glad that the issue has been resolved. If there's anything else, please feel free to open a new ticket. Thank you.
  19. Hello, I have accessed your site through FTP and made a small change in the plugin code so that the SEO Analysis module can now correctly detect the canonical link present on your pages. Hope that helps. If there's anything else, please let us know. Thank you.
  20. Hello, I have logged in to your site to check this issue, and it seems that the redirections in Rank Math are working correctly, for example it redirects: https://www.genuineonlinefreejobs.com/2015/04/top-10-genuine-paid-online-jobs-survey-panels.html To: https://www.genuineonlinefreejobs.com/paid-online-survey-jobs-sites-list-home/ Furthermore, when I try a URL that is not redirected by Rank Math, the same issue happens: http://www.genuineonlinefreejobs.com/aaaa It's the HTTP to HTTPS redirection that fails, it's not related to the redirections in Rank Math. What method are you using for that? There might be a mistake in the htaccess rule or something. Looking forward to helping you.
  21. Hello, I have checked your site and I can see that the canonical URL tag does in fact appear in the source code of all of the pages. So, the issue is only in how the Analysis feature tests your site, there is no actual SEO problem on your site. You can ignore that test for now. As we could not reproduce the issue on a test install, we would like to take a closer look at it on your site. Could you please provide FTP access to your site so we can try some changes in the plugin code? Thank you. Looking forward to helping you.
  22. Hello, Thank you for pointing out the URL issue in the test. Your site seems to load correctly now for me. The sitemap problem is still kind of a mystery though: all third-party tools show that your sitemap files are readable and do not contain any error. https://monosnap.com/direct/1bb4Ma0NYxcUHYFdmDPoAGEBcvAChC Furthermore, we did not encounter such issues on other user's sites, even though we passed 10,000 installations with Rank Math. I see on your screenshot that the last time Google tried to read your sitemap was 3 days ago, and perhaps the server issues were still happening at the time. Can you please try to submit your sitemap again and see if the "Last read" date gets updated? Please let us know the results. Thank you.
  23. Hello, I just tried logging in to your site, however, the username and password provided in the Sensitive Data field are not working. Could you please check and correct the access details? Also, please share the FTP access details as well, so we can try some changes in the plugin code. We don't necessarily need root access, you can also create an account with the plugin folder as home directory. Thank you. Looking forward to helping you.
  24. Hello, Thank you for letting us know, I'm glad the issue with CloudFlare has been sorted out. Is the sitemap issue still happening in the Search Console or is that also solved now? Looking forward to your response.
  25. Hello, If the robots.txt file is empty now, then it definitely cannot be blocking any of the URLs – for that it would need to contain a rule such as Disallow: *. The issue might be caused by some cache mechanism on Google's side. Please check the accessibility of one of the faulty URLs using the Search Console robots.txt Tester https://www.google.com/webmasters/tools/robots-testing-tool At the top you should see a text box with your current robots.txt content (it should be empty at the moment), while at the bottom you will see a text input field where you can test if a specific URL is accessible or not. Try it with one of the URLs that was flagged as blocked, to see if it is still blocked or not, and to see which robots.txt rule is blocking it. Hope that helps.
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