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  1. Hello, You can simply truncate (i.e. empty) the "wp_short_link_clicks" table in your database (the "wp_" prefix part of the table name might be different on your setup). This will clear the short link statistics, while keeping everything else in place. You can do it for example with PhpMyAdmin, if that is available for you. It is strongly advised to create a backup before making any changes in the database. Hope that helps.
  2. Hello, In WP Review Pro there is an option to "Display Schema Data in the Box" – when you turn this on it will list the mentioned fields and their values inside the Review Box. If you want to change the position of this Schema part in the Review Box, or if you want to change anything else about the box, you can adjust the appearance by overriding the appropriate template files (you will need some HTML/PHP knowledge for this). Hope that helps.
  3. Hello, The issue you described definitely sounds like a cache problem to me (I've seen and fixed thousands of WordPress issues throughout the years). Your code looks correct, and the header.php is a good place for it, among other possible locations. Caching can also happen on the server-level, so you may want to ask your hosting provider about this. Additionally, you might want to check if there are any "Must Use Plugins" (AKA mu-plugins) installed on your site – you can find those on the Plugins admin page, after clicking on the "Must Use" filter link near the top, where you see All | Active | Inactive etc. To verify that it is a cache issue, you can try a unique URL that has not been cached before, using query parameters that basically don't change anything, for example http://example.com/?abc=1 If the issue is related to cache, then your custom code should show up when viewing the source code of such pages. The premium version of the theme does not add the "Person" structured data automatically, so you would probably have to make the same change there. I recommend checking out our very popular SEO plugin called Rank Math: https://wordpress.org/plugins/seo-by-rank-math/ After setting it up, it will automatically add the "Person" Schema code, along with countless other SEO features. You can use the plugin with any WordPress theme. Hope that helps.
  4. Hello, The "Custom Post Type" tab type will only show the public custom post types, in other words, it excludes the default post types available in WordPress (posts, pages), and it also excludes the post types registered as non-public. It may be possible to change this behaviour, by editing the main file of plugin: wp-tab-widget-pro/wp-tab-widget-pro.php Please find this part in the file (lines 809-812): $args = array( 'public' => true, '_builtin' => false ); Delete the inner lines: $args = array( ); Then it should list all the post types, and you will be able to select any post type for the tab. Hope that helps.
  5. Hello, Basically, WP Review offers two types of reviews. First is the reviews written by an editor: these are created in the back end of your site, by an administrator (or any other user level having access to the post editor), and they can include a summary, pros/cons section, product links, etc. This is the main feature of WP Review and it provides more options than the second type, reviews written by visitors, which are like comments with extra fields. Both types can be used for products, or any other post type. You will have to decide which one would be more suitable for your needs. If you have questions about the configuration of the plugin, please feel free to reach out to us. Hope that helps.
  6. Hello, Yes, it possible to do this with our URL Shortener Pro plugin. If the alternative domain is mapped to the same WordPress instance as the main one, and those requests are also handled by WordPress, then the short links will work correctly. Hope that helps. If you have any question, please feel free to ask.
  7. Hello, Thank you for bringing this to our attention. We will release an update for the theme to fix these issues. The "commentText" property used to be a valid property, but the Schema standard is constantly changing and so are Google's requirements. I'd like to add that this warning doesn't have any effect on rankings – Google will simple ignore unknown Schema properties. Hope that helps.
  8. Hello, Please try adding the callback URL like in the example provided by Twitter on the page you linked: If that doesn't help, you could also try setting up a 301 redirect from a new URL (without query parameters) to the original URL with the query string. If that doesn't work either, then as a last resort a .htaccess rewrite rule should solve the issue. Let us know how that helps.
  9. Hello, The [wps_custom_form] is a shortcode used by the WP Subscribers plugin, created by a different company, which we have no affiliation with. So the answer is no, the pro version of our WP Subscribe plugin will not bring back the form. However, setting up WP Subscribe and replacing this shortcode shouldn't be too hard, the options in our plugin are self-explanatory. Personally, looking at the website of WP Subscribers plugin, I would definitely not use this plugin. I'm working with WordPress for about 10 years now but I've never heard of it, and their website screams of icompetence. This is just my personal opinion, I hope you don't mind that I shared my thoughts, and of course you are free to use any plugin you like on your site. Hope that helps. If you have any question, please feel free to ask. Thank you.
  10. Hello, Please increase the max_post_size and the max_input_vars options on the server, that should solve the issue. Hope that helps.
  11. Hello, The URL Shortener takes the trailing slash (or the lack of it) into account. When you set up the short link with the trailing slash included (e.g. mydomain/out/HOIDSIHDF/) then the redirection will only work with the trailing slash included (mydomain/out/HOIDSIHDF will NOT redirect). To redirect both versions (with AND without the trailing slash) to the same final URL, you could either simply create 2 short links (one for both versions), or you can use some redirection to globally enforce URLs with or without the trailing slash, for example via the .htaccess file: https://stackoverflow.com/a/21417551 Hope that helps.
  12. Hello, Thank you for getting in touch with us. By default, you can only set up a single set of default features in the plugin's Settings page, but these can be changed per post. On top of that, you can also use the wp_review_default_criteria filter hook to change the default features, based on any PHP condition. Hope that helps.
  13. Hello, Please share your FTP access details in the Sensitive Data field, so we can try some changes in the code. Thank you. Looking forward to helping you.
  14. Hello, Please add the following code in the functions.php file of your current theme or child theme: function mts_set_curl_cipher( $handle ) { curl_setopt( $handle, CURLOPT_SSL_CIPHER_LIST, 'RSA_AES_128_CBC_SHA1' ); } add_action( 'http_api_curl', 'mts_set_curl_cipher', 10, 1 ); You can use a FTP client to edit the file, or add it directly in WP Admin > Themes > Editor > functions.php. I recommend creating a backup before making any changes. Please try activating the plugin again after adding the code. Hope that helps.
  15. Hello, We are investigating the issue and will get back to you soon. Thank you for your patience in this matter.
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