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About BenMTS

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  1. Hello, Basically, WP Review offers two types of reviews. First is the reviews written by an editor: these are created in the back end of your site, by an administrator (or any other user level having access to the post editor), and they can include a summary, pros/cons section, product links, etc. This is the main feature of WP Review and it provides more options than the second type, reviews written by visitors, which are like comments with extra fields. Both types can be used for products, or any other post type. You will have to decide which one would be more suitable for your nee
  2. Hello, Yes, it possible to do this with our URL Shortener Pro plugin. If the alternative domain is mapped to the same WordPress instance as the main one, and those requests are also handled by WordPress, then the short links will work correctly. Hope that helps. If you have any question, please feel free to ask.
  3. Hello, Thank you for bringing this to our attention. We will release an update for the theme to fix these issues. The "commentText" property used to be a valid property, but the Schema standard is constantly changing and so are Google's requirements. I'd like to add that this warning doesn't have any effect on rankings – Google will simple ignore unknown Schema properties. Hope that helps.
  4. Hello, Please try adding the callback URL like in the example provided by Twitter on the page you linked: If that doesn't help, you could also try setting up a 301 redirect from a new URL (without query parameters) to the original URL with the query string. If that doesn't work either, then as a last resort a .htaccess rewrite rule should solve the issue. Let us know how that helps.
  5. Hello, The [wps_custom_form] is a shortcode used by the WP Subscribers plugin, created by a different company, which we have no affiliation with. So the answer is no, the pro version of our WP Subscribe plugin will not bring back the form. However, setting up WP Subscribe and replacing this shortcode shouldn't be too hard, the options in our plugin are self-explanatory. Personally, looking at the website of WP Subscribers plugin, I would definitely not use this plugin. I'm working with WordPress for about 10 years now but I've never heard of it, and their website screams of icompeten
  6. Hello, Please increase the max_post_size and the max_input_vars options on the server, that should solve the issue. Hope that helps.
  7. Hello, The URL Shortener takes the trailing slash (or the lack of it) into account. When you set up the short link with the trailing slash included (e.g. mydomain/out/HOIDSIHDF/) then the redirection will only work with the trailing slash included (mydomain/out/HOIDSIHDF will NOT redirect). To redirect both versions (with AND without the trailing slash) to the same final URL, you could either simply create 2 short links (one for both versions), or you can use some redirection to globally enforce URLs with or without the trailing slash, for example via the .htaccess file: https://stac
  8. Hello, Thank you for getting in touch with us. By default, you can only set up a single set of default features in the plugin's Settings page, but these can be changed per post. On top of that, you can also use the wp_review_default_criteria filter hook to change the default features, based on any PHP condition. Hope that helps.
  9. Hello, Please share your FTP access details in the Sensitive Data field, so we can try some changes in the code. Thank you. Looking forward to helping you.
  10. Hello, Please add the following code in the functions.php file of your current theme or child theme: function mts_set_curl_cipher( $handle ) { curl_setopt( $handle, CURLOPT_SSL_CIPHER_LIST, 'RSA_AES_128_CBC_SHA1' ); } add_action( 'http_api_curl', 'mts_set_curl_cipher', 10, 1 ); You can use a FTP client to edit the file, or add it directly in WP Admin > Themes > Editor > functions.php. I recommend creating a backup before making any changes. Please try activating the plugin again after adding the code. Hope that helps.
  11. Hello, We are investigating the issue and will get back to you soon. Thank you for your patience in this matter.
  12. Hello, To migrate the visitor's ratings you will need to import/export your comments, as the ratings are stored internally as a special type of comments. Just make sure to select "All Content" when exporting the data from the old site, that will include the comments. You may not see all the data when migrating from the Pro version to the free one, because the Pro version offers more features and stores some data in a different way. After installing the Pro version, the missing data may become visible. We will of course assist you if it the data is missing after the migration. Ho
  13. Hello, Sorry for the issues. Your Rank Math plugin is correctly updated, you are using the latest version. The problem seems to be in the SEO Analysis module: the results of removed tests get stuck somehow. We will look into this issue and fix it in an update. Thank you for bringing this issue to our attention. If you have any question, please feel free to ask.
  14. Hello, I'm afraid we won't be able to help you any further – it seems your sitemap is showing up correctly and there is no error in it. The "Last read" date and the "Pending" message suggest that this is a temporary issue and it will be resolved on the Search Console soon. Please note that sitemaps are not a critical part of indexing. A site can and will be indexed even without a sitemap. We recommend asking about the issue in Google's Product Forums: https://productforums.google.com/forum/#!forum/Webmasters Hope that helps.
  15. Hello, Thanks for letting us know. We are glad that the issue has been resolved. If there's anything else, please feel free to open a new ticket. Thank you.
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