[[General] Sociallyviral Theme (Free Version Not Showing Widgets On Homepage As Shown In Demo)]

Hello,

 

Facebook requires an additional code to your site called Open Graph meta tags to recognize which element on your site should be the description, title, and featured image.

 

To add Facebook tags to your site you can use one of these two plugins:

https://wordpress.or...graph-protocol/

http://wordpress.org...pen-graph-tags/

 

After that, you can view how Facebook sees your page by using the Facebook Debugger Tool.
https://developers.f...om/tools/debug/

 

Every time you share a page and you see it broken Facebook stores it in it's cache.

Therefore, if you make adjustments to fix it you will need to clear Facebook cache first and to do that you must use the Facebook Debugger Tool, it is very useful.

 

Try those plugins and Facebook share buttons should interact with your page much better.

[Mythemeshop - It's Like Having Your Own It-Department]

Hello,

 

Thank you for adding a testimonial and we are glad to know we are able to help you.

 

Feel free to ask if you need any other help in future. We will be glad to help.

 

Thank you for using MyThemeShop.

[Very Quick To Respond To Support]

Thank you for using MyThemeShop

[Blogging, Sociallyviral]

Hello,

 

Contact us here so that we can help you regarding that:

 

http://mythemeshop.com/contact-us

 

Thank you.

[Blogging, Sociallyviral]

Hello,

 

Thank you for your testimonial. We are glad you found our products as per your requirement.

 

Thank you for using MyThemeShop.

[[WP Review Pro] Wp Review Pro Widget]

Hello,

 

Yes, you need to buy the premium theme to get the extra features.

 

Thank you.

[Couldn't Be Happier With The Mythemeshop Software And Support]

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We are glad you found our support useful. If you need any other help in future, feel free to ask.

 

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[Support On Steroids :)]

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Thank you for your feedback with us. We are glad to receive that.

 

Let us know if you need any other help in future. We will be happy to help you.

 

Thank you for using MyThemeShop.

[Fast Response!]

Hello,

 

Feel free to ask when you face any other issues in future.

 

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[Great Support!]

Hello,

 

Thank you for your testimonial. If you face any other issues in future, feel free to ask. We will be happy to help you.

 

Thank you for using MyThemeShop.

[Links Drop On Socially Viral]

Hello,

 

We are glad you found our themes and support useful. If you need any other help in future, feel free to ask.

 

Thank you for using MyThemeShop.

[[WP Review Pro] Wp Review Pro Widget]

Hello,

 

Thank you for using WP Review.

 

In the Free version you need to use CSS for adjusting the color. For that you need to add this CSS in your CSS area of your theme for changing the color:

.review-result-wrapper i {
    color: #ff0000;
}

Here you can change the color s per your requirement.

 

Thank you.

[[SociallyViral] Free Vs Paid Version]

Hello,

 

@sheenazdevil:

 

Please start a new thread of your own under the Free support section so that we can help you better there.

 

Thank you.

[[SociallyViral] Can You Upgrade From Single To Extended Membership Without Added Cost?]

Hello,

 

Thank you for your interest in SociallyViral.

 

Please contact our sales team here so that they can help you with the best possibilities there.

 

Thank you.

[[NewsPaper] Mega Menu For Newspaper Theme]

Hello,

 

For now Mega Menu is not included with any of the theme. And for best offers on discount, you need to contact our sales team here:

 

http://mythemeshop.com/contact-us

 

Thank you.

[[My WP Backup Pro] Few Things]

Hello,

 

The feature will improve in future updates but there is no ETA for that now.

 

Thank you.

[[My WP Backup Pro] Few Things]

Hello,

 

Yes, the latest version also requires full access to Dropbox.

 

Let us know if you need any other help.

Thank you.

[[SociallyViral] 2 Questions Before I Buy..]

Hello,

 

@temierez:

 

All our themes support all types of videos including YouTube Videos.

 

But in SociallyViral Theme you can see the video only in the Posts. For showing videos in the Featured image (in the Home/Archive pages) you need to use some Third party plugin which is having this functionality.

 

For the Video theme, you can add any video inside the posts, but for the large video in the post (at the top) and for the home page, you can only use YouTube videos.

 

We can provide some support for the video controls as mentioned above.

 

Thank you.

[[SociallyViral] 2 Questions Before I Buy..]

Hello,

 

The option is there. You can continue with your other topic on the Premium support section if you need further assistance.

 

Thank you.

[[SociallyViral] Free Vs Paid Version]

Hello,

 

1. - First of all Free version of theme do not have a Theme Options panel which the Pro version have.

    - In free version, you can not get an option for Subscribe box.

    - Header social icons are fixed. You can not add more buttons in the free version.

    - In Premium version you can get two layouts, can easily customized and many more.

 

2. Both are two different themes. So after you start with free version and when you go to Premium version, you have the posts, ages etc but you need to set the page/post styles, widgets, menus again.

 

3. Yes, SociallyViral theme is also a light weight theme and loads in less time.

 

Let us know if you need any other information.

 

Thank you.

[[Onepage] Onepage & Howto]

Hello,

 

You need to use some third party plugin for that purpose.

 

Let us know if you need any other help.

Thank you.

[Always Helpful, And Most Importantly Quickly]

Hello,

 

Thank you for your testimonial.

 

Glad to hear your experience with MyThemeShop products and support.

 

If you face any other issues in future, feel free to ask.

 

Thank you for using MyThemeShop.

[Woocart]

Hello,

 

We are glad you found our help useful. If you need any other help in future, feel free to ask.

 

Thank you for using MyThemeShop.

[[JustFit] Justfit Sticky Menu]

Hello,

 

Thank you for your interest in Justfit.

 

Both the features are not included within the theme but we will help you for adding those features with your theme.

 

Once you buy the theme, you can start a new ticket regarding these issues so that we can help you with the adjustments for that so that you can get the features in your site.

 

Let us know if you need any other help.

 

Thank you.

[[SociallyViral] 2 Questions On Socially Viral]

Hello,

 

Thank you for your interest in SociallyViral.

 

1. Yes, this theme supports YouTube video. But you can not use video a Featured image. You can use some third party plugin which is having that functionality for better result.

 

2. All the posts support Featured image. You can find the same here:

 

http://demo.mythemeshop.com/s/?theme=SociallyViral

 

Let us know if you need any other help.
 

Thank you.