ToddMTS
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Posts posted by ToddMTS
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Hi,
Can you share a screenshot?
If you are talking about the ratings on particular thumbnails, that functionality needs to be coded into the theme. If you aren't using our Point theme, you can easily integrate it in any other theme if you know a bit of coding and can take cues from the Point theme. If not, you can hire someone to do it for you.
However, if you are talking about the reviews on the sidebar, there is a widget to do that in both the free as well as paid plugins. You can access it in Appearance > Widgets.
Hope it helps.
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Hi,
I appreciate your feedback and really glad you found our support helpful.
We will see what we can do about extending the Knowledge Base. We already have one but it only tackles the basic issues. http://mythemeshop.com/support/
Once again, thanks for giving us a chance.
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Hi,
Thanks a lot for giving us a chance.
I am really glad you found our support team helpful. If you ever need any other help with our theme, please don't hesitate to ask.
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Hi,
You are very welcome.
We are glad to have you.
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Hi,
I am really glad that you like our themes and found our support helpful.
It is always a pleasure to help our valuable customers.
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Hi,
Our team members are not available for freelance work.
If you need minor edits, we will do them for free. Please open a thread in a relevant forum section and we will see what we can do.
Thanks.
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Hi,
I am glad to hear positive words from you. Thanks.
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Hi,
I am really glad to know that you found our support helpful.
Thanks.
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Hi,
I am really glad that you had a good experience with our themes and support.
Thanks.
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Hi,
Thanks for choosing MyThemeShop.
We do not offer customizations. You can try Freelancer.com or oDesk.
However, if you need minor edits, we are here to help.
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Hi,
I am really glad that you like the theme and found our help useful.
As for the speed, if you check the issue on the link you posted - you will see that the problems are caused due to a high "wait" and "connect" time. Both of these issues are directly related to your web server.
The site still loads in around 2 seconds which, I think, is impressive. Please get in touch with your host or switch to a better hosting to make it load even faster.
Hope it helps. If you need further help, please open a new thread in the relevant section and we will be happy to help.
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Hi,
That's really good to hear. Keep it up and I ope you will continue to use our products in the future.
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Hello,
I see what you mean.
I checked both on my MacBook retina and they appear fine.
Not sure why you see different results but it isn't an issue with font-icons. The sole purpose of using font-icons is to make sure the icons appear fine across all resolutions and devices.
Hope it helps.
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Hello,
Thanks for the kind words.
We are here if you need help with anything else.
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Hello,
I am glad you like the OnePage theme and found our support team helpful. We appreciate you choosing us over others.
If you need any other help, please don't hesitate to let us know.
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Hello,
We try to help wherever we can.
I am glad you found our company applaudable.
If you need any other help with our themes, please don't hesitate to ask.
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Hello,
Thanks for the kind words.
I am really happy that you found our support helpful.
Thanks and best of luck.
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Hi,
Please don't hesitate to let us know if you need help with anything else.
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Hi,
It is feedback like this that keeps us awake for nights working on the next FAST thing. We simply do not want to disappoint members who put faith in us to release fast and stable theme + plugins.
MyThemeShop founders have been in the blogging scenario so they know how critical speed is not only for the end user, but for search engine rankings. That's the reason fast code has always been a number one priority here at MyThemeShop.
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Hello,
I am glad you like our themes.
Yes, we can do that for you.
Please send an email to support-team@mythemeshop.com with your username, email ID, and invoice ID and we will provide you with the instructions on how to go about it.
Looking forward to helping you.
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Hi,
Glad you were able to resolve it.
Please don't hesitate to let us know if you need help with anything else.
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Hi,
I am really glad that your found our support staff helpful.
Good luck.
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Olá!
It is always a pleasure helping people. I am really glad you like our themes.
If you need help with anything else in the future, know that we are here to help.
Adeus!
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Hi,
I am really glad to hear those words.
Thanks for the kind words and best of luck to you as well.
[General] Split Theme
in Pre Sales Questions
Posted
Hi,
We are glad to have helped.
I look forward to seeing you onboard.