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ToddMTS

Support
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Posts posted by ToddMTS

  1. Hello,

     

    I am glad you found our support helpful.

     

    We try to keep all responses to 4 hours or less. But, sometimes, the complexity of the query might require input from our dev. team which causes a delay in the response.

     

    Thanks for being so understanding and giving us a chance time and again.

  2. Hello,

     

    Thanks for your enquiry. I will be happy to assist.

     

    1. Yes, you can show more than 2 posts on the homepage. Showing them from different categories would be tricky but you can create a dedicated category for homepage posts and we can help you show posts from that category only.

     

    2. The plugin is included with the theme. The WP Subscribe Pro does support GetResponse.

     

    3. You can make it full width easily.

     

    4. Ideal size for the featured image below the menu is 1200x500px. The featured thumnail size is 555x305px.

     

    Hope that helps, please don't hesitate to let us know if you need help with anything else.

  3. Hello,

     

    I am really glad to hear those words.

     

    It is also a pleasure to know that our products fulfilled your wife's your requirements for a theme.

     

    If you need our help with anything, please don't hesitate to ask.

  4. Hello,

     

    Our video theme supports all those formats as well. You could simply put in a URL of any video in the post editor and it will appear with proper embedding in the post.

     

    It is just that only YouTube is supported if you want the video to look like it does in our demo. I.e, a full screen player with custom likes, custom time and customized style for view count.

     

    I hope that clears any confusions you have.

  5. Hello,

     

    I can see that you are already using our Magazine theme and have managed to set it up.

     

    Regarding this different sizes in images, please install "Force Regenerate Thumbnails" plugin and run it once from Tools > Force Regenerate Thumbnails to make every image same sized.

     

    You can use W3 Total Cache to make your website even faster. We have written a nice guide about it:

    http://community.mythemeshop.com/tutorials/article/8-make-your-website-load-faster-using-w3-total-cache-plugin/

     

    Yes, the Mega Menu plugin will work exactly like it does on our demo.

     

    If you need assistance with anything else, please do let us know.

  6. Hello,

     

    The theme only supports YouTube currently.

     

    You can add one video per post but it also supports YouTube playlists.

     

    The theme options panel is very similar to our other themes with addition of options we have already described on the theme page.

     

    Rich snippet is not working currently but it is being worked on and we will roll out it in the next update.

  7. Hi,

     

    I am really glad to hear those words and we take great pleasure in knowing that we have been helpful.

     

    We will keep it up and I hope you will allow us to serve you further in coming months.

     

    Thanks for being part of MyThemeShop family.

  8. Hello,

     

    The aggregate of user ratings wil show in the SERPs. You can test it out yourself here:

    http://www.google.com/webmasters/tools/richsnippets?q=http%3A%2F%2Fdemo.mythemeshop.com%2Fpoint%2Ffatebuntur-stoici-haec-omnia-dicta-esse-praeclare%2F

     

    Original Post: http://demo.mythemeshop.com/point/fatebuntur-stoici-haec-omnia-dicta-esse-praeclare/

     

    As you can see, the stats of "User Ratings" are used in the SERPs .

     

    The ratings given in the comments are added to the regular "User Ratings" field so it is an aggregate of both.

     

    Hope that helps, please don't hesitate to let us know if you need help with anything else.

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