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MistaPrime

Support
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Everything posted by MistaPrime

  1. Hello, Thank you for contacting MyThemeShop today. Can you tell us with which email you purchased the Content Locker Pro plugin please? Looking forward to helping you. Thank you.
  2. Hello, Thank you for contacting MyThemeShop today. It is not possible to display Facebook content in the Testimonials section of the theme. You would need a custom solution for that. For example if you have a code from Facebook, such as an HTML code which you know would allow you to embed Facebook posts just like you can embed a YouTube video into a site, then you can grab that code and place it into the /home/section-testimonials.php file of your site. Looking forward to helping you. Thank you.
  3. Hello, We apologize for the inconvenience. Thank you for using MyThemeShop.
  4. Hello, Thank you for contacting MyThemeShop today. 1 - If you managed to install a theme then you need the Connect/Updater plugin that you can download from MyThemeShop.com member's area. It will check to see if you have a valid licence and then activate the theme for you so that you can use it. 2 - Only if you have a valid licence for that domain name. 3 - The information is only accessible to MyThemeShop.com members. 4 - We cannot guarantee what will happen if you give your username and your password to other people. Those people might change the password on you. The
  5. Hello, Thank you for your kind words, our team is very happy to know that you are satisfied with our services. We look forward in helping you again.
  6. Hello Sachin, Thank you for contacting MyThemeShop today. We do offer a YouTube subscribe button and as far as we know it works. If for some reason it does not work you are entitled to a full refund within 30 days, no questions asked. Looking forward to helping you. Thank you.
  7. Hello, Thank you for leaving us a testimonial, it means a lot to our team. We are happy to know that you are satisfied with our services.
  8. Hello, We are the ones who are thankful for your time and patience and for being our customer. Thank you for those kind words. We hope to see you again in our forums.
  9. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  10. Hello, Yes, if the iFrame is used then it will update on all sites. Thanks,
  11. Hello, Thank you for contacting MyThemeShop today. You can embed the review post using an iFrame as shown here: https://take.ms/5UEL4 Does that help? Looking forward to helping you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop today. 1) CAN WE MAKE USERS TO "SIGN IN " IF THEY WANT TO ACCESS IN DEAL & COUPON ? No, that is not a feautre of the theme. But you can use a plugin perhaps to block access to your pages unless signing occurs. We don't have a suggestion as to which plugin as we have not tested any. 2) I NEED USER TO COMMENT ON EVERY DEAL & COUPON ? CAN WE DO THAT For the user to view the coupon only once they comment is a feature that is currently not supported. 3) I CANT SEE USER REVIEW ON DEALS & COUPON ? CAN WE DO IT ? That is
  13. Hello, Thank you for taking the time to write us a testimonial, it helps our team greatly and motivates us to keep working hard for our users.
  14. Hello, We see no purchasing history with: nikos.paiania.13@gmail.com Please provide proof of purchase such as transaction ID if you require assistance for WP Review Pro. Looking forward to help you.
  15. Hello, Thank you for contacting MyThemeShop today. With what email did you purchase our product with? Looking forward to helping you. Thank you.
  16. Hello Melissa, Thank you for taking the time to leave us a testimonial, it means a lot to our team. We look forward in seeing your business grow and helping you again.
  17. Hello, Thank you for contacting MyThemeShop today. For issues regarding price please contact our Accounts team here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  18. Hello, Thank you for contacting MyThemeShop today. The ratings will work for the following content types: Book Course Event How-to Local business Movie Product Recipe Software App So the answer to your question would be no, the stars won’t show up in the search results for “location such as a region of a park (not a business) that has no address”. You can use WP Review to collect ratings but they won’t show up in the search results pages. Looking forward to helping you. Thank you.
  19. Hello, Thank you for contacting MyThemeShop today. Our team has fixed the issue in the latest version of Schema. Updating your theme will fix this issue. Google will not penalize sites before April 6th, 2020. Looking forward to helping you. Thank you.
  20. Hello, Thank you for contacting MyThemeShop today. Unfortunately the WP Quiz Pro plugin does not have the ability to pick questions from a centralized library. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop today. We are really sorry but the plugin cannot display multiple bars at the same time. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  22. Hello, 1. Yes, child themes need to have a functions.php file. 2. By default the category description will not show on category pages however once you purchase the theme you can request help from our support staff and we will show you how that can be done. Looking forward to help you.
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