[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
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Montgomerie

Support
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Posts posted by Montgomerie

  1. Hello Sammy,

     

    Thank you for contacting MyThemeShop today.

     

    No, you can upgrade from normal Membership to Extended Membership by either paying the difference on based on your purchase history, you might get a special discount for the upgrade.

     

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    • Upvote 1
  2. Hello,

    Thank you for contacting MyThemeShop today.

    The discount offered on our website is the best discount available currently.

    All our single products are available with one year of premium support and updates, and is mentioned on the landing pages as well:
    http://take.ms/8A6EU

    However, anything you download can be used for lifetime on unlimited domains you own.

    Hope that helps. If you have any other question, please let us know. Thank you.cleardot.gif
  3. Hello,

     

    Thank you for contacting MyThemeShop today.

     

    We are continuously working on improving our products. We are releasing more updates on our older products lately than focusing on new products.

     

    Though, we have some nice products lined up for this holiday season. Please stay subscribed to our newsletter for updates and news.

     

    Please contact us using our contact form to get a special discount code which will expire very soon:

    https://mythemeshop.com/contact-us/

     

    Hope that helps. If you have any further question(s), please let us know. Thank you.

  4. Hello Paulo,

     

    Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that.

     

    Can you please share your purchase code in the "Sensitive Data" section by editing your first post on this thread and following instructions as shown in the screenshot below and we will take a look:
    http://cl.ly/image/1W2X2M2c103J

     

    Looking forward to help you. Thank you.

  5. Hello,

     

    Thank you for contacting MyThemeShop today.

     

    I can not reveal the list of the plugins we will be releasing in the coming year, but I can definitely tell you that there are some very helpful and exciting plugins lined up.

     

    One of them will be released very soon, named My WP Backup Pro, which alone should suffice for subscribing to our Extended Membership plan. You can check the details of the free version here:

    https://mythemeshop.com/plugins/my-wp-backup/

     

    As I can see in your account that you have already purchased one of our premium plugins and that should have entitled you to a great discount code. Please check your member's area and use that coupon code while checking out.

     

    Please stay advised that the coupon codes expire and we do not reactivate them back once they expire.

     

    Hope that helps. If you have any further question(s), please let me know. Thank you.

  6. Hello ,

    Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that.

     

    Can you please make sure that no Ad blockers are on or try in some other browser or computer?

     

    You can also use PayPal to complete your transaction. You do not need to have a PayPal account for that.

     

    Hope that helps. If you have any further question(s), please let me know. Thank you.

  7. Hello Dan,

     

    I'm really happy to hear about your experience in using our themes and support.

     

    We always try to help as fast as humanly possible. If you face any difficulty in using our products, please remember we are just one thread away. Thank you.

    • Upvote 1
  8. Hello,

     

    Thank you for your testimonial. Really glad that we were able to help you. We try to help as fast as humanly possible.

     

    If you ever face any issue while using our products, please feel free to open a new thread and we will be more than happy to help you. Thank you.

  9. Hello,

     

    Thank you for your feedback.

     

    Cool is indeed a very good choice and I'm really happy that our team was able to help you there.

     

    If you ever face any issue while using our products, please feel free to open a new thread and we will be more than happy to help you. Thank you.

  10. Hello,

     

    Thank you for your kind words, they mean a lot to us. We always try to help as much as possible in shortest possible time.

     

    If you ever have any question, please feel free to open a new thread and we will be more than happy to help you. Thank you.

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