[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

Montgomerie

Support
 View Profile  See their activity

  • Posts

    3,943

  • Joined

  • Last visited

 Content Type 

Posts posted by Montgomerie

  2. [SociallyViral] 19 for year

    in Pre Sales Questions

    Posted

    Hello,

    I wanted to chime in.

    All our products are available with one year of premium support and updates, and is mentioned on the landing pages as well:
    http://take.ms/8A6EU

    However, anything you download can be used for the lifetime on unlimited domains you own. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time.

    Hope that helps. If you have any other question, please let us know. Thank you.

  5. [Builders] Bought theme - Builders

    in Pre Sales Questions

    Posted

    Hello,

    I wanted to chime in.

    All our products are available with one year of premium support and updates and are mentioned on the landing pages as well:
    http://take.ms/8A6EU

    However, anything you download can be used for the lifetime on unlimited domains you own.

    The product's price on the landing page is for the first year. From the second year, you have to pay only $19 to get support and updates. You can cancel at any time, though.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

  6. [PointPro] My Store Credits Gone

    in Pre Sales Questions

    Posted

    Hello,

    Thank you for contacting MyThemeShop and we extend our sincere apologies for any inconvenience this may have caused.

    It appears your Store Credits had disappeared from your account for some reason. We have added them back now so you can enjoy your purchase at a lower price with the help of your store credits.

    Please just make sure you are logged in while purchasing and if you have added a product to your cart already, please remove it and then add it again after you log in.

    Hope that helps, please don't hesitate to let us know if you need help with anything else.

  7. [Authority] pricing

    in Pre Sales Questions

    Posted

    Hello,

    Thank you for contacting MyThemeShop.

    All our products are available with one year of premium support and updates, and are mentioned on the landing pages as well:
    http://take.ms/8A6EU

    However, anything you download can be used for the lifetime on unlimited domains you own. There is a renewal fee of $19 per year for receiving updates and support after one year has lapsed, but you can cancel that at any time.

    Hope that helps. If you have any other question, please let us know. Thank you.

  8. Excellent Support

    in Testimonials

    Posted

    7 hours ago, basauditors said:

    Excellent Support. I have no idea about coding but coding related many issues were solved by the community forum support of mythemeshop. I appreciate their support. Within few hours they provide support. However, I hope the authority will consider to add 24 hrs chatting support soon to solve any issue instantly.

     
     

    Thank you for taking the time to write us a testimonial. We really appreciate it. :)

    • Upvote 1

  12. [WP Quiz Pro] Hi. The actual price is much more than the sale price!

    in Pre Sales Questions

    Posted

    Hello,

    Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that.

    I noticed that you were offered any theme or plugin for just $11 for the first year.

    It appears your store credits had disappeared from your account for some reason. We have added them back now so you can enjoy your purchase at a lower price with the help of your store credits.

    Just make sure you are logged in while purchasing.

    Looking forward to helping you. Thank you.

  14. [Memberships] 167$/year But what kind of plan?

    in Pre Sales Questions

    Posted

    Hello,

    Thank you for contacting MyThemeShop today.

    Please purchase the Extended Membership plan if you are planning to opt for the yearly plan, from here:
    https://mythemeshop.com/offer/

    Yes, you will get access to all our premium WordPress themes & plugins along with any new products we will release in the coming year and premium support, regular updates.

    You will be charged $167 every year unless canceled. Please stay advised that after canceling your MyThemeShop membership, you will not be billed again for access to our themes/plugins. However, after the conclusion of the last month that was paid for, access to themes/plugins will be suspended. If you choose to purchase a membership again in the future, you will need to pay the signup fee again. Your access to premium support will also be revoked.

    So it's advised that once you subscribe to a plan, do not unsubscribe unless you do not need that anymore and are sure to pay a higher price subscribing back again.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

  19. [Ad-Sense] How do I use on Bluehost

    in Pre Sales Questions

    Posted

    Hello,

    Thank you for contacting MyThemeShop today.

    Yes, all our themes will work well on BlueHost. You need to purchase the theme from MyThemeShop and then install using the following tutorial:

    Once installed, you will be presented with a screen to install our one-click demo importer. You can install that to get updates directly on your dashboard. There won't be any need to download and upload the updates manually.

    Ad-Sense also offers one click demo import feature:

    Hope that helps. If you have any further question(s), please let us know. Thank you.

  21. [Writer] Discount period, payment methods, theme features

    in Pre Sales Questions

    Posted

    Hello,

    Thank you for contacting MyThemeShop today.

    Here are the answers to your questions

    5 hours ago, netposao32 said:

    how long the discount period lasts in general?

    Launch discounts last only for a week or less. Writer's launch offer is going to end in a couple of hours.

    5 hours ago, netposao32 said:

    Also, if I purchase a theme at discount price should I get everything that I would be getting at regular price: the ability to use a theme for a lifetime, updates and support for a year? When should I expect the 19 dollars billing for extended support and updates?

     
     

    Yes, you would be entitled to everything which you get when you purchase on a regular price.

    5 hours ago, netposao32 said:

    Could you please tell me, would I be able to make a payment by Payoneer Master Card? In general, which payment methods do you support?

    We use PayPal & Stripe for handling our payments and accept all major cards. Not sure of Payoneer card, but you can use your debit card with Stripe.

    5 hours ago, netposao32 said:

    Regarding theme features, I would be really grateful if you could clarify for me these things: is it responsive?; does it supports e-commerce and AdSense?; would I be able to move the homepage section from the theme layout?

     
     

    All our themes are 100% responsive and support WooCommerce's compatible. All our themes are AdSense friendly. Yes, you can move sections. Here is a screenshot which would help to understand:
    https://demo.mythemeshop.com/writer/options-panel/homepage-settings/

    5 hours ago, netposao32 said:

    Finally, I am a blogger and have the website for years. I get around but I am not really a person with technical skills. Would I be able to change my current theme with the new (Writer) theme without the assistance of a developer?

     

    Changing themes does not alter the content. However, if you would have been building the content using a page builder plugin or a Shortcode plugin, settings might get lost. Moreover, you can always revert back to your previous theme and if you would face any issue, we are here to help.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

  22. [WP Tab Widget Pro] Woo Commerce question

    in Pre Sales Questions

    Posted

    Hello,

    Apologies for the confusion there.

    The plugin is compatible with WooCommerce but shows only latest products there.

    With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, I'll be sure to let you know.

    I'm sorry I couldn't give you better news here.

    Please let us know if you need any assistance. We're here to help.

    Thank you.

  23. [Writer] Coupon Code Not working

    in Pre Sales Questions

    Posted

    Hello,

    Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that.

    Sorry to disappoint but those coupon codes were valid till 27th march 2017 and is no longer available.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

  25. [Content Locker Pro] content source

    in Pre Sales Questions

    Posted

    Hello,

    You would need to write the content on your own. Content Locker does not syndicate any content from somewhere else.

    It is a plugin to lock a part of your content so you can get more exposure. Users would need to unlock the content by performing the action chosen in the locker.

    I would recommend giving free version a try so you can know the possibility of the plugin:

    https://mythemeshop.com/plugins/content-locker/

    Please let us know if I missed something here or didn't get you right.

    Looking forward to helping you. Thank you.

×
×
  • Create New...