Montgomerie
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Posts posted by Montgomerie
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Hello @gcearienreijs,
Could you please open a new thread in our Premium Section? We will definitely help you there. You can refer to this thread in your question. Looking forward to help you. Thank you.
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Hello,
You can add unlimited sidebars to SociallyViral theme and we have a video tutorial as well for that. Hope that helps. May you have any other question, please let us know. Thank you.
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Hello,
Sorry for the inconvenience that might have been caused due to that.
Our system detected a fraud coupon code usage. No one offers 70% off as a coupon code. We have refunded your payment.
Please use a proper coupon code, which is available online from other affiliates. Hope that helps. May you have any other question, please let me know. Thank you.
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Hello,
Thank you for leaving a testimonial.
We are pleased that you found our support helpful. We try our best to resolve every issue raised by our customers. Please feel free to open a new thread if you face any difficulty again in the future while using our products. Thank you.
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Hello,
We are really glad to know you found our support helpful. We try our best to keep up with all the support questions and try to resolve them asap.
May you have any other question, please feel free to open a new thread and we will be happy to help you. Thank you.
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Hello,
Thank you for finding our support useful. We try to reply back as soon as humany possible.
If you have any other doubt, please feel free to open a new thread and one of our moderators will be more than happy to help you. Thank you.
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Hello,
That's really unfortunate and I'm sure there were no transactions that are being recorded on our end.
Could you please contact your credit card provider or bank to send over the transaction details to you and could you then reply back with those details using the contact form:
https://mythemeshop.com/contact-us/
We will try and recity the issue asap.
Usually those charges comes from the banks which charge for conversion of a currency. However, please send over further details using our contact form and we will help you asap. Looking forward to help you. Thank you.
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Hello,
Thank you for showing your intertest in purchasing a theme from us.
I wanted to chime in to answer your concerns. The threads which you are noticing about any of our themes, say Best, are not reporting the bugs, those are all reported in this section: http://community.mythemeshop.com/forum/15-feedback-bug-report/
The threads which you are talking about are the issues people are facing while using the theme, and are caused to improper configuration or a plugin usage which is not provided by MyThemeShop.
Rest assured, if you find any bugs and see that the theme is unusable because we didn't code that well, you can always ask for a refund using our contact form.
Hope that helps. Thank you.
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Hello,
I'm glad to know you found our support people and themes helpful. Please feel free to open a new thread again if you face any other difficulty, happy to help you. Thank you.
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Hello,
Thank you so much for leaving a feedback. We always try to help our family members as soon as possible and effectively. I'm really glad you found our support helpful. Please feel free to open a new thread if you ever encounter any issue again. Thank you again.
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Hello,
You would need to purchase the license of the theme or otherwise contact the person who installed the theme on your server. Thank you.
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Hello Amanda,
Really sorry for not missing your thread.
Yes, all our themes could only be used with a self-hosted WordPress which could be downloaded from http://wordpress.org/ Hope that helps. If you have any further questions, please don't hesitate to ask. Thank you.
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Hello,I'm really glad you found our team helpful and friendly. We try to help our users as much as we can and testimonial like yours really keeps us motivated. If you face any difficulty ever again, please remember we are always here to help you. Thank you.
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Hello,
Unfortunately Clock does not have an area for a header Ad. Though that could be added with extensive coding. If you would like to talk about a custom job to be done on your theme, you may want contact us using the form located on this page:
https://mythemeshop.com/contact-us/
If you have any further question, please feel free to ask. Thank you.
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Hello Elizabeth,
Really glad that you found our support helpful. We are committed to keeping our club best on the market. Should you get stuck on anything, we are here to help.
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Hello,
I am really glad you found our help useful.
Please don't hesitate to ask us any other questions in future. Thank you.
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Hello,
I am really glad you found our help useful. Just to mention, we actually replied you back within few hours with the perfect solution
Please don't hesitate to ask us any other questions in future.
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Hello,
Thanks for the kind words. I'm glad you're satisfied with the theme and our support service.
Please don't hesitate to ask if you need help again in the future. Looking forward to serve you again.
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Hello,
I'm glad we were able to keep up with your queries. If you have any further questions, please don't hesitate to ask and we would be glad to help you.
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Hello,
I'm glad you found our support helpful. If you have any further questions, please don't hesitate to ask and we would be glad to help you. Thank you again.
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Hello,
I'm glad we were able to keep up with your queries. Feedback like yours helps us keep moving. Thank you for taking out time to leave a testimonial, really appreciate it. If you have any further questions, please don't hesitate to ask and we would be glad to help you.
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Hello,
Glad to help you. If you have any further questions, please feel free to open a new topic and we would be glad to help you. Thank you.
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Hello,
I am really glad the theme was upto your expectations. I am also glad that you found our support team helpful.
Please don't hesitate to contact us again if you need help in future.
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Hi,
Thank you for the feedback, we're glad you like the support level we provide. Let us know if you have any suggestions for improving that.
And don't hesitate to contact us if you need help in the future.
Almost Perfect...
in Testimonials
Posted
Hello Arien,
Really happy to listen your experience with our support staff. Yes, perfection can never be attained but we are working towards it with every product we release. If you face any difficulty or have any question, please feel free to open a new thread and one of our moderators will definitely help you. Thank you.