abhiksingh2051 Posted September 18, 2018 Report Share Posted September 18, 2018 (edited) Hi, As our website on wordpress.com & we are using WP bakery visual editor. Previously it was fine when we installed RANK math but now i can see while creating new post or some of old post pages WP bakery visual editor enabled but not working so our theme not performing to edit post as previous. We contacted to theme provider they told this happening due to RANK Math plugin. So please check it once on high priority of your works and update As soon as possible to make it supportive to wordpress.com and other plugins likw specially wp bakery visual editor. every plugin need to be supportive on wordpress platform. thanks Edited September 20, 2018 by abhiksingh2051 As requested by support team Link to comment Share on other sites More sharing options...
Support Montgomerie Posted September 18, 2018 Support Report Share Posted September 18, 2018 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Assuming you are using the latest version of RankMath (0.9.12), can you please be detailed as to what's not working? Please leave the links in the sensitive area to check further. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
abhiksingh2051 Posted September 18, 2018 Author Report Share Posted September 18, 2018 Hi, We just checked after a update to new version 0.9.12 as per Mentioned by Bhanu. Now everything looks fine. The issue you of compatibility with WP bakery visual editor self resolved. We will check more on this our side, then we will update you. mean time i will suggest to make RANK math supportive with other plugin, theme as much as possible. Thanks Link to comment Share on other sites More sharing options...
Support Montgomerie Posted September 18, 2018 Support Report Share Posted September 18, 2018 Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience.https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
abhiksingh2051 Posted September 20, 2018 Author Report Share Posted September 20, 2018 Hi, Is any buddy will help to guide on breadcrumbs, as where to paste RANK Math breadcrumbs code properly? 1. we have static home page so currently pasted in header section of space where theme providing to paste codes. So please help on this by visiting and fixing . Thanks. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted September 20, 2018 Support Report Share Posted September 20, 2018 Hello, Can you please tell us which theme are you using? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
abhiksingh2051 Posted September 20, 2018 Author Report Share Posted September 20, 2018 Hi we are using Traveler theme from Shinetheme Link to comment Share on other sites More sharing options...
Support Montgomerie Posted September 20, 2018 Support Report Share Posted September 20, 2018 Hello, Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
abhiksingh2051 Posted September 20, 2018 Author Report Share Posted September 20, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Support Pratik.d Posted September 20, 2018 Support Report Share Posted September 20, 2018 Hello, The header section in which you added breadcrumb code only supports HTML code, so the breadcrumbs will not work. There are 2 ways you can add Breadcrumbs: 1) By adding Breadcrumb function in WP template pages, or 2) By using some Theme Filter or Hook to insert the breadcrumb code. We recommend using the 2nd method as it is easy and will take less time. Please refer Theme Documentation or contact Theme author to know about the filters or hooks which you can use to show Breadcrumbs. Hope that helps. If there is anything else, please let us know. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Recommended Posts