[Rank Math SEO Plugin] sitemap_index.xml giving 404 error

[faizramzan33]

Hello Rank Math team, i am facing a strange problem after installation of RankMath. My sitemap_index.xml is giving 404 error after installing the plugin. before that everything was working perfectly. Please look into the matter. 

[Montgomerie]

Hello,

I noticed that you had Yoast activated and there were no settings done for the Sitemaps in Rank Math.

I went ahead and disabled Yoast after importing all the data from it.

Then I reactivated Rank Math and made changes to the Sitemap's settings and also changed the settings to recommended settings.

The sitemap is working fine now. Please submit that to Google by adding it on your Search Console:

https://www.google.com/webmasters/tools/sitemap-list?hl=en&siteUrl=SITELINK

Replace SITELINK with your website's link.

Give Google some time to crawl your website and you should be seeing the sitemap data in the Search Console tab of the plugin.

Hope that helps. If you have any further question(s), please let us know. Thank you.

[Montgomerie]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

While trying to troubleshoot, I noticed that I was not able to reactivate the W3 Total Cache plugin.

Can you please check if the account has sufficient rights to make the changes?

Looking forward to helping you. Thank you.

[faizramzan33]

I am unable to install, active or deactive plugins after install your plugin. When you deactiveate rank math you will be able to active or deactive w3 total cache.

 

 

[Jitendraa]

Hello,

The login details you have shared are not working for us.

Can you please check them, fix and let us know so that we'll help you further?

Looking forward to helping you.

Thank you.

[faizramzan33]

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

[Montgomerie]

Hello,

To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors.

Here are the steps for you to follow.

1. Log into your WordPress Administrator, and navigate to the dashboard
2. Navigate to 'Plugins', and go to 'add new'
   
3. On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh
   
4. The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin
   
5. You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue
   
6. On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it
   
7. On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab
   
8. Press the 'Enable Troubleshooting Mode' to start the troubleshooter
   

Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you.

To diagnose the root cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail.

1. With all plugins and the theme disabled, try reproducing the issue.
   1. If you still have the issue, your WordPress setup is the root of the problem.
   2. If not, then continue.
2. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue.
   1. If you have the issue, the plugin is conflicting with WordPress
   2. If not, then the plugin is not causing issues with WordPress. Continue to the next step
3. Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue.
   1. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin
   2. If not, then this plugin is not causing issues with the MyThemeShop plugin

Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue.

 

If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other.

1. Enter troubleshooting mode again using the instructions above.
2. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'.
3. Activate the MTS plugin you want to check and try to reproduce the issue.
   1. If the issue appears, your theme conflicts with the MTS plugin.
   2. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution.

Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.

 

[faizramzan33]

Helll thanks for your help. but this didnt worked for me. as the problem is only with your plugin. I followed all setps above. sitemap is working fine until activating rank math plugin. This is the only plugin when activated sitemape shows 404 error. still is same issue. sitemape is working fine on disabling your plugin.

[Montgomerie]

Hello,

I noticed that you had Yoast activated and there were no settings done for the Sitemaps in Rank Math.

I went ahead and disabled Yoast after importing all the data from it.

Then I reactivated Rank Math and made changes to the Sitemap's settings and also changed the settings to recommended settings.

The sitemap is working fine now. Please submit that to Google by adding it on your Search Console:

https://www.google.com/webmasters/tools/sitemap-list?hl=en&siteUrl=SITELINK

Replace SITELINK with your website's link.

Give Google some time to crawl your website and you should be seeing the sitemap data in the Search Console tab of the plugin.

Hope that helps. If you have any further question(s), please let us know. Thank you.

[faizramzan33]

Awesome thanks. Everything looks great.

[Montgomerie]

Hello,

It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you.

Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience.
https://community.mythemeshop.com/forum/6-testimonials/

Thank you in anticipation.