dealingincom Posted August 5, 2018 Report Share Posted August 5, 2018 Hello, 1 - I have setup Rank Math on my two blogs but I noticed that Rank Math is removing keywords from description box and focus keywords area whenever I hit the update button. If I use 4 keywords in fucus keywords area it keeps only 3 and also removes my main keyword from description box. See screenshot. 2- If I enter a keyword in-focus area and I click outside of the box then I can't add any more keywords. I remove all keywords and update all again. Let's say, I have updated 2 keywords and I have clicked outside of the focus area due to any reason. I have 2 more keywords to add but I can't edit the focus area now, I have to remove all keywords from the focus area and update all 4 keywords in one attempt without any mistake. Ah! it is so irritating. Link to comment Share on other sites More sharing options...
Support Jitendraa Posted August 5, 2018 Support Report Share Posted August 5, 2018 Hello, Thank you for contacting MyThemeShop and we apologize for any issues that you are having with our products. To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors. Here are the steps for you to follow. Log into your WordPress Administrator, and navigate to the dashboard Navigate to 'Plugins', and go to 'add new' On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab Press the 'Enable Troubleshooting Mode' to start the troubleshooter Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you. To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail. With all plugins and the theme disabled, try reproducing the issue. If you still have the issue, your WordPress setup is the root of the problem. If not, then continue. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. If you have the issue, the plugin is conflicting with WordPress If not, then the plugin is not causing issues with WordPress. Continue to the next step Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin If not, then this plugin is not causing issues with the MyThemeShop plugin Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue. If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other. Enter troubleshooting mode again using the instructions above. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. Activate the MTS plugin you want to check and try to reproduce the issue. If the issue appears, your theme conflicts with the MTS plugin. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution. Once you complete the above steps, please let us know. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
dealingincom Posted August 5, 2018 Author Report Share Posted August 5, 2018 I tried it but did not find any issue. By the way, I am using Schema theme. I have created a username and password, you can check it yourself. issues- 1- Rank Math removes main focus keywords from the description 2- If I use 4 keywords, it removes one keyword and keeps only 3 (After hitting update post) Link to comment Share on other sites More sharing options...
Support Montgomerie Posted August 5, 2018 Support Report Share Posted August 5, 2018 Hello, Sorry for the inconvenience caused by this. For the 2nd issue, can you please send a video screencast showing the issue. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
dealingincom Posted August 11, 2018 Author Report Share Posted August 11, 2018 (edited) . Edited August 12, 2018 by dealingincom Link to comment Share on other sites More sharing options...
Support Montgomerie Posted August 11, 2018 Support Report Share Posted August 11, 2018 Hello, Thank you for posting the video. I can see the issue. The current version of Rank Math supports upto 3 keywords. Can you please record as well how were you able to add 4 or 5 keywords in the keyword field area? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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