barry.nigh Posted August 2, 2018 Report Share Posted August 2, 2018 As a tester, I have installed Rank Math on my site (gadangmefellowshipurc.org) and configured it all the way to Step READY. Thank you very much. At the beginning, the Setup Wizard requested my Username/Email and Password, but I skipped that stage. Have I got an account? If so, what are my login credentials? Link to comment Share on other sites More sharing options...
Support Jitendraa Posted August 3, 2018 Support Report Share Posted August 3, 2018 Hello, Thank you for contacting MyThemeShop. You can use your MyThemeShop credentials there to verify your account. Hope that helps. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
unboxbear Posted August 3, 2018 Report Share Posted August 3, 2018 Hi Jitendraa , I entered my account credential but I couldn't login. ERROR: The password you entered for the username unboxbear is incorrect Im pretty sure my password is correct since i can post this. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted August 3, 2018 Support Report Share Posted August 3, 2018 Hello, You can try resetting your password by following this link:https://mythemeshop.com/#forgot-password Let us know if that helped. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
unboxbear Posted August 3, 2018 Report Share Posted August 3, 2018 Hi Montgomerie, I'm sure that my password is correct because i can login to the forum but i doesn't allow me to login to the rank math after installing the plug in Link to comment Share on other sites More sharing options...
Support Jitendraa Posted August 4, 2018 Support Report Share Posted August 4, 2018 Hello, @unboxbear There might be some issue with the connection. To overcome that, you need to reset the password so that it will work fine for you. Let us know if you need anything else. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
mavie1920 Posted August 29, 2018 Report Share Posted August 29, 2018 hello i have the same problem i reset and still impossible thanks for your help Link to comment Share on other sites More sharing options...
Support Jitendraa Posted August 30, 2018 Support Report Share Posted August 30, 2018 Hello, @mavie1920 Can you please start a new ticket of your own by sharing your MyThemeShop details and WP Login details to your site so that we can check that for you? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Recommended Posts