[WP Notification Bar] Notification bars are not visible

[bobby6]

I downloaded the WP Notification bars and configured one bar per the video.  I can test the bar in he dashboard but when I publish I never see any notification bar.  Using condition to show on Homepage and pages. 

url: https://tipsweb.com

 

 

[Jitendraa]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

We handle all our theme/plugin related help through our support ticket system.

One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

Looking forward to helping you.

[ash3]

We are seeing the same thing on a client site. 
The bar isn't showing on the pages it's supposed to 

Not to mention The  WP Notification Bars plugin is bloating their error logs Here is a small snippet > https://prnt.sc/26t9nxm

Here is what all of the error logs are saying 

PHP Warning:  Undefined array key "HTTP_REFERER" in /home/########/public_html/wp-content/plugins/wp-notification-bars/includes/class-wp-notification-bars-shared.php on line 558

What can be done to fix this issue?

This is not a conflict issue, we have checked and the error persists regardless of what plugins or themes are active...

 

Cheers, 

Ash 

 

[Mili]

Hello,

Please follow up our instructions in our previous reply.

We can only assist users who have paid for our products and have an active subscription.

Looking forward to help you.

[ash3]

So you guys won't provide support for a plugin bug! 

You guys are pushing people to pay for the pro plugin but you can't provide support on an issue with the main plugin... 

What is the point of this forum!?

[Mili]

Hello,

We have reports of dozens of issues on our free plugins, if we were to check each report we wouldn't have a viable way of offering support to our premium users.

All of our users who pay for the pro version of our plugin get bugs fixed within 24 hours, or if it is a major bug it gets fixed in the next update and those updates often arrive shortly after being reported.

I hope that clarifies.

Having said that our developers are aware of these issues, however we cannot provide you with any suggestions or solution considering that you are not a paid user. 

Thanks,