brainardcarballo Posted December 18, 2020 Report Share Posted December 18, 2020 Presale question Hi, I created quizzes using the free WP -Quiz. I really loved it. I tried to share it using desktop browser it was good. There was no problem also using mobile browser. But when you use facebook app to content lock the result, the error occurs. The users requires to share the quiz in order to view the result. What happens is, the link (with result photo) was shared in their timeline, but the result of the quiz did not show after posting (trivia or personality quiz). What I did 1. I already added my Facebook APP ID in WP Quiz Plguin 2. I also followed the tutorial using Health Check Plugin, nothing happened Link to comment Share on other sites More sharing options...
brainardcarballo Posted December 19, 2020 Author Report Share Posted December 19, 2020 Any update? Link to comment Share on other sites More sharing options...
Support Jitendraa Posted December 19, 2020 Support Report Share Posted December 19, 2020 Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please add the API again and check if that fixes the issue for you? Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
brainardcarballo Posted December 19, 2020 Author Report Share Posted December 19, 2020 Hi thank you for the feedback After posting it to facebook using facebook app, the game restarts. You still cant view the result. Link to comment Share on other sites More sharing options...
Support Mili Posted December 19, 2020 Support Report Share Posted December 19, 2020 Hi, Which email did you use to purchase the WP Quiz Pro plugin from us? Thanks, 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
alenalyushin Posted January 20, 2021 Report Share Posted January 20, 2021 The same issue. After Logging via Facebook meta tag "og:image" don't change on quiz page and after share results show feature image not result image. Link to comment Share on other sites More sharing options...
Support Jitendraa Posted January 21, 2021 Support Report Share Posted January 21, 2021 Hello, @alenalyushin Can you please let us know if you are using the Free version of the plugin or the Premium one? And the version of the plugin you are using? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
alenalyushin Posted January 22, 2021 Report Share Posted January 22, 2021 (edited) Hello, Jitendraa On 1/21/2021 at 9:32 AM, Jitendraa said: Can you please let us know if you are using the Free version of the plugin or the Premium one? Premium, of course. Is Facebook quiz only available in Premium? On 1/21/2021 at 9:32 AM, Jitendraa said: And the version of the plugin you are using? I am a SEO specialist and I help with my client's website. He has plugin version 2.1.6. Edited January 22, 2021 by alenalyushin Link to comment Share on other sites More sharing options...
Support Mili Posted January 22, 2021 Support Report Share Posted January 22, 2021 Hi, @alenalyushin which email did you use to purchase the premium version? Thanks, 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
alenalyushin Posted January 22, 2021 Report Share Posted January 22, 2021 3 hours ago, MistaPrime said: which email did you use to purchase the premium version? Should I post my client's email right here? Are you sure? What a good support:-) Link to comment Share on other sites More sharing options...
Support Mili Posted January 23, 2021 Support Report Share Posted January 23, 2021 Hello, Yes, you can post your client's email here. But to be able to receive support from us you will need to login to MyThemeShop forums with your client's account. Ask your client the login access to MyThemeShop. Thanks, 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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