christinaschneider Posted June 16, 2020 Report Share Posted June 16, 2020 When this plugin is enabled on a page with a contact form using Recaptcha V2, the Recaptcha popup (to select the images to pass the recaptcha) will load at the top of the page instead of next to the Recaptcha box. Temporarily, I have the notification only on the homepage to solve the issue. Link to comment Share on other sites More sharing options...
Support Mili Posted June 16, 2020 Support Report Share Posted June 16, 2020 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
christinaschneider Posted June 16, 2020 Author Report Share Posted June 16, 2020 Thank you. I've already followed steps by deactivating all plugins. The conflict is when your plugin is activated and the navigation bar appears on a page with Google Recaptcha v2. Link to comment Share on other sites More sharing options...
Support Mili Posted June 16, 2020 Support Report Share Posted June 16, 2020 Hello, Thank you for letting us know, for our team to be able to troubleshoot this issue you will need a support plan as mentioned in our previous reply. Thank you for your understanding and for using MyThemeShop. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
christinaschneider Posted June 16, 2020 Author Report Share Posted June 16, 2020 The problem is a bug with your product. I've replicated the issue on another website. I just wanted to report the bug. Link to comment Share on other sites More sharing options...
christinaschneider Posted June 16, 2020 Author Report Share Posted June 16, 2020 Is there a way to exclude just one page from the notification bar? Link to comment Share on other sites More sharing options...
Support Jitendraa Posted June 17, 2020 Support Report Share Posted June 17, 2020 Hello, This feature is not available on the Free plugin at the moment. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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