[Rank Math SEO Plugin] Unable to share gif of post on facebook or twitter

[mtg22]

My gif image does not seem to be able to be shared from my post to facebook or twitter.  I thought this was one of the features Rank Math was able to do?

[Montgomerie]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

Can you please check the following video?
http://i.mythemeshop.com/mntBNC

Is that not working on your installation? Or are you saying that after enabling this option, your shared image on the social media sites does not show the overlay icon?

Looking forward to helping you.

[mtg22]

it's not that.  I thought the image that gets shared can be a gif file that plays on the facebook or twitter post.  When I add a gif file to the social media image section, it does not display.  What file form does that section accept?

[Pratik.d]

Hello,

The social media section accepts the gif image. Please give us a link to the page where the gif image is not working for you.

Looking forward to helping you. Thank you.

[mtg22]

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

[Pratik.d]

Hello,

Please see the screenshots, Rank Math is correctly adding gif image in og:image tag but Facebook is not able to read and download it. Please try adding your FB app id in Dashboard >> Rank Math >> Titles & Meta >> Social Meta >> Facebook App. You can read more about the issue here: https://rameerez.com/facebook-sharing-not-scraping-url-correctly-with-https-links/

Hope that helps. Thank you.

[mtg22]

hello, the problem is happening with twitter as well.  Is anyone else who is using Rank Math having the same issue with both gifs from posts to social media?

[Mili]

Hello,

Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below:

Looking forward to helping you. Thank you.