[WP Quiz Pro] Want to buy Pro but free Version doens´t work properly

[klaus779]

Hi,

I intend to upgrade to WP Quiz Pro, currently I use the free version. After the update to 2.0 I have several problems. Is there support for the WP Quiz free version too before I buy pro?

 

Thx, Klaus

[Jitendraa]

Hello,

Thank you for contacting MyThemeShop.

You need to get the Support for free products by getting the support plan from here:

https://mythemeshop.com/cart/?add-to-cart=290367

Let us know if you need anything else.

Thank you.

[cdhympr]

Hi there, i buy it the pro version, but i cant download yet, i just install 2.0.1 and i have restricted pro areas.
I see all Active Free Resources, but the Quiz Pro cant download it

Edited February 10, 2019 by cdhympr

[Mili]

Hello,

Please contact our Accounts team here, they will take a closer look at your account.

Thanks,

[klaus779]

On 2/1/2019 at 2:43 PM, Jitendraa said:

Hello,

Thank you for contacting MyThemeShop.

You need to get the Support for free products by getting the support plan from here:

https://mythemeshop.com/cart/?add-to-cart=290367

Let us know if you need anything else.

Thank you.

Hello Jitendraa, a very delayed answer...

Just to make things clear for me: I use the free version of the wordpress quiz plugin. If I buy the support for $ 9,00  I get support for one year? Is that correct? Is the priority and quality of this support similiar to the member support? Where can I select wheter I take the support just once or recurrent?

Thanks in advance, Klaus

 

[Mili]

Hello,

Yes, you get the support for that free plugin. The quality of the support is the same.

Thanks,

[klaus779]

On 2/1/2019 at 2:43 PM, Jitendraa said:

Hello,

Thank you for contacting MyThemeShop.

You need to get the Support for free products by getting the support plan from here:

https://mythemeshop.com/cart/?add-to-cart=290367

Let us know if you need anything else.

Thank you.

 

On 3/30/2019 at 1:35 AM, MistaPrime said:

Hello,

Yes, you get the support for that free plugin. The quality of the support is the same.

Thanks,

Hi,

I subscribed to the support plan for free products meanwhile. Where can I place my questions for the wordpress quiz plugin? Can I also place sensible data like login etc, is there an option to set messages to privat?

Thanks, Klaus

[Jitendraa]

Hello,

You need to stat a new ticket here:

https://community.mythemeshop.com/forum/11-free-plugin-support/

There you can add details to the Sensitive area also.

Let us know if you need anything else.

Thank you.