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Jitendraa

Support
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Posts posted by Jitendraa

  1. Hello Andrea,

     

    Thank you for using Schema.

     

    Schema is compatible with Adsense. You can use adsense using the options present in theme options or using widget in widget areas.

     

    If you own one license, then you can use this theme in as many sites as per your requirement. But the license is valid for one year only. After that you can use the themes but you can not get support or update fort that. If you want to continue with support and update, then you can renew your license again.

     

    https://mythemeshop.com/mts/pricing/

     

    Hope that helps. Let us know if you need any other help regarding that.

     

    Thank you.

  2. Hello,

     

    We are really sorry for the issue you are facing due to the theme and dummy installation.

     

    Can you please start a new thread under the Premium Support section so that we can help you better regarding that? The premium theme section has a sensitive area present there. You need to share your WP login details there so that we can log into your site and fix that for you.

     

    Thank you.

  3. Hello,

     

    Sorry for the late reply.

     

    By default this feature is available with OnePage theme. You just need to make the Parallax background On by a toggle present inside the appropriate section, add a background image and save the changes.

     

    Let us know if you need any other help

     

    Thank you.

  4. Hello,

     

    All themes purchased before 25 Jan 2015 come with lifetime support and updates but the purchases after that have one year of support and updates.All our club members only receive updates and support until they pay the nominal $9 per month fee (which has been changed to $15 from 25th Jan 2015).

     

    We offer one year of Premium support and Updates. After a year, the subscription expires and you won't be able to access Premium support and updates. However, you will still be able to use any downloaded item for lifetime on unlimited domains you own.

     

    Hope that helps. Feel free to ask if you need any other help.

     

    Thank you.

  5. Hello,

     

    Thank you for your interest in MyThemeShop.

     

    1. Yes, you can adjust the width by using Custom CSS.

     

    2. Yes, the header height can also be decreased using Custom CSS.

     

    3. It can be adjusted by editing core files. We will help you for that.

     

    4. Custom CSS will be there even after updating the theme. But if you edit the core files, then it will overwritten with the default one in updates. You can use a Child Theme to overcome this issue.

     

    5. Yes, there is option for that.

     

    6. It is already fixed in the theme.

     

    Let us know if you need any other help.

     

    Thank you.

  6. Hello,

     

    All themes/plugins purchased before 25 Jan 2015 come with lifetime support and updates but the purchases after that have one year of support and updates.All our club members only receive updates and support until they pay the nominal $9 per month fee (which has been changed to $15 from 25th Jan 2015).

     

    We offer one year of Premium support and Updates. After a year, the subscription expires and you won't be able to access Premium support and updates. However, you will still be able to use any downloaded item for lifetime on unlimited domains you own.

     

    Hope that helps. Feel free to ask if you need any other help.

     

    Thank you.

  7. Hello,

     

    Thank you for your words and we are glad you found our theme and service to cover your requirement.

     

    If you need any other assistance regarding anything related to MyThemeShop, feel free to contact us.

     

    Thank you.

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