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Mili

Support
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Everything posted by Mili

  1. Hello, Thank you for contacting MyThemeShop today. We have now reset your licence. It should work. Looking forward to helping you. Thank you.
  2. Hello, Thank you for taking the time to write us a testimonial. It means a lot to our team. We hope to be helping you again.
  3. Hello, Thank you for taking the time to write us a testimonial, our team is very please to know that you are happy with our services. Thank you for being part of our community.
  4. Hello, Thank you for contacting MyThemeShop today. We are not sure what you mean by this: Are you looking to an an image on the homepage? If yes, where in the homepage do you want to add an image? For the title of the image, will that title be static title or will that title change based on the post you publish? Looking forward to helping you. Thank you.
  5. Hello, Thank you for leaving us a testimonial. We are please to know that you are happy with our services. We look forward in helping you again.
  6. Thank you for using MyThemeShop.
  7. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  8. Hello, You can try that with the free version but it will not have comparison tables. Users cannot leave a rating and then get more features, unfortunately. Thanks,
  9. Hello, Thank you for contacting MyThemeShop today. For the rating you can choose "user reviews" only. And for comparison tables you can see here how they are made. The ID of each review can be separated by a comma so you can add more than two. Looking forward to helping you. Thank you.
  10. Hello, Thank you for taking the time to leave us a testimonial. We are please to know that you are satisfied with our services. We look forward helping you again.
  11. Hello Harris, Thank you for taking the time to write us a testimonial, we are pleased to know that you are happy with our services. Thank you for choosing MyThemeShop.
  12. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again.
  13. Hello, Thank you for taking the time to write us a testimonial. We are very pleased that you are satisfied with our services. We look forward in helping you again.
  14. Hello, Thank you for contacting MyThemeShop today. We are not really sure what you are asking us. What you can try is download the free version of Schema theme here: https://mythemeshop.com/themes/schema/ Then test your plugin with the free version, it will help you determine if the Pro version of Schema theme will work with your plugin. Looking forward to helping you. Thank you.
  15. Hello, We are glad to know that you are satisfied with our services. Thank you for choosing MyThemeShop.
  16. Hello, When we visit that link the download does work, see screenshot: http://screenshot.how/IXLvm8 You can try downloading it from a different computer. I hope ti helps. Thanks,
  17. Hello, Thank you for taking the time to leave us a testimonial, we really appreciate that. We look forward in helping you again.
  18. Hello, Thank you for your kind words, we are happy to know that you are satisfied with our services. Looking forward to help you.
  19. Hello, Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused. All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: https://i.mythemeshop.com/CmErDQ It looks like the recurring subscription was left on auto-renew. Our automated system even emailed you about the upcoming charge before making that happen actually. We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs. Hope that helps, please don't hesitate to let us know if you need help with anything else. Thanks,
  20. Hello, Thank you for contacting MyThemeShop today. Send us a link to where you are trying to download a theme and which theme you are trying to download. Looking forward to helping you. Thank you.
  21. Hello, Thank you for taking the time to leave us a testimonial. We look forward in helping you again.
  22. Hello, We are glad that you are happy with our services. We look forward in helping you again.
  23. Hello, Thank you for taking the time for sharing your experience with us. Our team is very happy to know that you are satisfied with our services. We look forward helping you again.
  24. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again.
  25. Hello, Have you already purchased our theme? Let us know which email you used, we can only help you if you purchased the theme. Thanks,
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