[Rank Math SEO Plugin] PINTEREST META DATA FAIL

[megarodis]

I installed the Plugin and lost the header of my posts next to the PINTERES where it appeared title, description and etc.

When you disable the Plugin and return the YOAST normalizes.
Any help or I will have to give up using this plugin that I found fantastic in this domain below.

https://www.ligadosnasaude.com (site with problem)

pinterest: https://br.pinterest.com/ligadosnasaude/

https://www.ligadosnasdicas.com.br (site with no problem)

pinterest: https://br.pinterest.com/ligadosnasdicas/

[Pratik.d]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

On 1/12/2019 at 10:48 PM, megarodis said:

I installed the Plugin and lost the header of my posts next to the PINTERES where it appeared title, description and etc.

1

Is post header missing in the post or in the Pinterest when you share the post? I checked your site and I couldn't find the structure similar to the screenshot you added above. Can you please share a direct link to the post in the Sensitive Data Section?

Looking forward to helping you. Thank you.

[megarodis]

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

[megarodis]

Its missing in pinterest because its not reading by the rank math or the theme...I dont know for sure.

 

 

[Pratik.d]

Hello,

I checked your site and it looks like an cache issue to me. Even after deactivating Yoast plugin, I am seeing the Yoast meta tags on frontend. I couldn't debug it with Health check plugin because any changes I made was not reflecting on frontend. Can you please disable server cache so we can further debug it?

Or you can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors.

Here are the steps for you to follow.

1. Log into your WordPress Administrator, and navigate to the dashboard
2. Navigate to 'Plugins', and go to 'add new'
   
3. On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh
   
4. The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin
   
5. You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue
   
6. On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it
   
7. On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab
   
8. Press the 'Enable Troubleshooting Mode' to start the troubleshooter
   

Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you.

To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail.

1. With all plugins and the theme disabled, try reproducing the issue.
   1. If you still have the issue, your WordPress setup is the root of the problem.
   2. If not, then continue.
2. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue.
   1. If you have the issue, the plugin is conflicting with WordPress
   2. If not, then the plugin is not causing issues with WordPress. Continue to the next step
3. Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue.
   1. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin
   2. If not, then this plugin is not causing issues with the MyThemeShop plugin

Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue.

 

If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other.

1. Enter troubleshooting mode again using the instructions above.
2. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'.
3. Activate the MTS plugin you want to check and try to reproduce the issue.
   1. If the issue appears, your theme conflicts with the MTS plugin.
   2. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution.

Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.

[megarodis]

I already tested without cache plugin and also the cpanel and the pinterest can not load the metadata or opengraph to display title, description etc and this is harming the trafêgo coming from the social network. Again I'm going to disable the full cache for you to do the DEBUG. Remembering that in the attached image I present 2 sites. Both using DIVIDEND however 1 uses YOAST (www.ligadosnasdicas.com.br) and the other RANK MATH (www.ligadosnasaude.com) being the latter that presents problems in PINTEREST.

Cache will be disabled for you to do the DEBUG.

Thank you.

[Pratik.d]

Hello,

Are you still facing issue with Pinterest share. It looks like it was a cache issue, the pinterest share is now working fine on your site. Please see the screenshots in the Sensitive Data Section. You can check and Fetch new Page Information from Pinterest Share Debugger: https://developers.pinterest.com/tools/url-debugger/

Hope that helps. If there is anything else, please let us know.

Thank you.

[megarodis]

Its seens to be ok...

 

Im going to activate the plugin cache to confirm the issue.

 

Thanks and please wait a little more before close this topic.

[Montgomerie]

Hello,

Sure. The ticket is opened.

Feel free to reply back with your findings.

Looking forward to helping you. Thank you.