[Rank Math SEO Plugin] Fatal Error after Plugin Update [Impossible to Activate Plugin After Fixing Issue]

[jonguergue]

Hello.

So. After trying to update to the last version of Rank Math SEO a crash of the whole site with a HTTP 500 server error to access the site. After discovering that the issue was apparently caused by Rank Math SEO plugin I tried to deactivate all plugins and activate again. 

The only plugin I cannot activate is Rank Math SEO due to a Fatal Error.

Please, I need a solution. The only thing I did was trying to update the plugin. Until that point everything was running smoothly.

Find attached a screenshot of the fatal error. 

Thank you.

Edited January 12, 2019 by jonguergue

[Pratik.d]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

Please share your login and FTP details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below:

 

Looking forward to helping you. Thank you.

[Pratik.d]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

Please share your login and FTP details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below:

 

Looking forward to helping you. Thank you.

[Shellie_Ward]

I am receiving this error message when I go to the dashboard.  Was I supposed to deactivate Yoast first?  Also my meta info that I entered via Yoast is now showing up on the front end of my posts.... Please advise

Fatal error: Call to a member function display_form() on null in /home/seegodoi/public_html/wp-content/plugins/seo-by-rank-math/includes/admin/views/dashboard.php on line 41

[Montgomerie]

Hello @Shellie_Ward

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

Can you please open a separate ticket and leave your WordPress credentials so we can assist you faster and in a better way?

Looking forward to helping you.

[Shellie_Ward]

how do I submit my credentials to you without it being on the thread?

[Montgomerie]

Hello @Shellie_Ward

Please open a new support ticket here and leave the credentials in the Sensitive Area
https://community.mythemeshop.com/forum/23-rank-math-free/?do=add

That area is visible only to the support staff and you. No one else can see or access it and as soon as the ticket's resolved, the details are deleted from that field.

Looking forward to helping you. Thank you.