Faisal_Amirul_Othman Posted December 4, 2018 Report Share Posted December 4, 2018 (edited) Hi there, Please advise that I can't activate Rank Math plugin on my blog. There is an error when I completed the login form with MyThemeShop login ID & Password. The screenshot attach was the error as I mention. Thank you. Edited December 4, 2018 by Faisal_Amirul_Othman Insert Sensitive Data Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 7, 2018 Support Report Share Posted December 7, 2018 Hello, Extremely sorry to hear that. If you don't mind, we can recommend some cheap hosting where all these things are already provided and it's optimized for speed and security. Google does not love the websites without an SSL certificate on them and some say, SSL is a ranking factor. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 4, 2018 Support Report Share Posted December 4, 2018 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please ask your hosting to update the cURL to at least 7.0? Looking forward to helping you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Faisal_Amirul_Othman Posted December 4, 2018 Author Report Share Posted December 4, 2018 FYI, my hosting provider said my posting already have cURL 7.36.0 as image attached. Is it possible because of my local domain dot my (.my)? Thank you. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 4, 2018 Support Report Share Posted December 4, 2018 Hello, Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Faisal_Amirul_Othman Posted December 4, 2018 Author Report Share Posted December 4, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Support Mili Posted December 5, 2018 Support Report Share Posted December 5, 2018 Hello Faisal, We are trying to login into your site but we get this error: ERR_CONNECTION_TIMED_OUT It doesn't look like your domain name or your server is correctly configured. That may also be why you were not able to activate Rank Math. Please contact your hosting provider and show them that error, see screenshot: http://ovo.li/uploads/kQSlZb They should be able to solve that issue for you. Looking forward to help you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Faisal_Amirul_Othman Posted December 5, 2018 Author Report Share Posted December 5, 2018 This is what my hosting provider say, Your IP was block that server and ask where are your location. And they ask what ISP location do you use. Then they can check their server and allow. Thank you Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 5, 2018 Support Report Share Posted December 5, 2018 Hello, I was able to login to your website. Please ask your hosting about the following error message showing up when connecting with the server: cURL error 35: error:14077410 :SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Faisal_Amirul_Othman Posted December 5, 2018 Author Report Share Posted December 5, 2018 Hello guy, So I had discuss with provider and the problem is my hosting are shared hosting type. Not support the SSL. So, I can not fully use the plugin on my blog or any advise? Thank you for the great support. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 5, 2018 Support Report Share Posted December 5, 2018 Hello, That's unfortunate. Can you please ask your hosting to install the SSL using the following tutorial?https://mythemeshop.com/blog/lets-encrypt-free-ssl/ Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Faisal_Amirul_Othman Posted December 7, 2018 Author Report Share Posted December 7, 2018 Hello, I think my hosting provider do not give me good support but keep advise me to buy VPS that support SSL Certificate. I can not afford it for the time being. Thanks you for you great support guys! Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 7, 2018 Support Report Share Posted December 7, 2018 Hello, Extremely sorry to hear that. If you don't mind, we can recommend some cheap hosting where all these things are already provided and it's optimized for speed and security. Google does not love the websites without an SSL certificate on them and some say, SSL is a ranking factor. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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