info317 Posted October 29, 2018 Report Share Posted October 29, 2018 Hello Thanks for the work you are all doing on the plugin. The plug in seems to be causing issues with loading some pages with the following fatal error: Fatal error: Uncaught Error: [] operator not supported for strings in /home/content/n3pnexwpnas01_data01/61/42088561/html/wp-content/plugins/seo-by-rank-math/includes/modules/rich-snippet/class-jsonld.php:1004 Stack trace: #0 /home/content/n3pnexwpnas01_data01/61/42088561/html/wp-content/plugins/seo-by-rank-math/includes/modules/rich-snippet/class-jsonld.php(659): RankMath\Modules\RichSnippet\JsonLD->set_product(Array) #1 /home/content/n3pnexwpnas01_data01/61/42088561/html/wp-content/plugins/seo-by-rank-math/includes/modules/rich-snippet/class-jsonld.php(306): RankMath\Modules\RichSnippet\JsonLD->rich_snippet_product(Array, Array) #2 /home/content/n3pnexwpnas01_data01/61/42088561/html/wp-includes/class-wp-hook.php(288): RankMath\Modules\RichSnippet\JsonLD->rich_snippet(Array) #3 /home/content/n3pnexwpnas01_data01/61/42088561/html/wp-includes/plugin.php(244): WP_Hook->apply_filters(Array, Array) #4 /home/content/n3pnexwpnas01_data01/61/42088561/html/wp-content/plugins/seo-by-rank-math/includes/traits/class-hooker.php(107): in /home/content/n3pnexwpnas01_data01/61/42088561/html/wp-content/plugins/seo-by-rank-math/includes/modules/rich-snippet/class-jsonld.php on line 1004 Do you have any advice or need any further information? Thanks James Link to comment Share on other sites More sharing options...
Support Montgomerie Posted October 29, 2018 Support Report Share Posted October 29, 2018 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
info317 Posted October 29, 2018 Author Report Share Posted October 29, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted October 29, 2018 Support Report Share Posted October 29, 2018 Hello, Thank you for providing the details. Can you please test again? We uploaded the latest plugin files on your server and also added them in the Sensitive Area. Hope that helps. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
info317 Posted October 30, 2018 Author Report Share Posted October 30, 2018 Hi Yes that seems to have fixed it. Thank you! James Link to comment Share on other sites More sharing options...
Support Mili Posted October 30, 2018 Support Report Share Posted October 30, 2018 Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience.https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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