getaclueanswers Posted July 7, 2018 Report Share Posted July 7, 2018 So, I have the Point theme, which fits my needs and use to get free support, in the "Free Support" forums. I haven't had any issues, until I started update my blog. Layout started changing and went to the forum and couldn't post and topics. Contacted support, they said, now there's a charge for tech support. Of course, I was upset, but, I liked the theme, so, what was I going to do. Pay $9 and get help or be lost, trying to figure it out. Heck, Thrive Architect charge $85 a year for support, so I paid for support. So far, it's worked really well. I know I'll get answers within 12-24 hours and knowing I can get CSS support gives me peace of mind, fromnot knowing what to do. So it's worth $9 for support. Link to comment Share on other sites More sharing options...
Support Jitendraa Posted July 8, 2018 Support Report Share Posted July 8, 2018 Hello, Thank you for sharing your experience with us, we really appreciate it. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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