akshay242619 Posted December 22, 2016 Report Share Posted December 22, 2016 Hello. I bought an extended membership plan last month through debit card payment. I didn't cancel my membership and today I saw that my monthly membership wasn't renewed from mythemeshop neither i received any mails about my renewal failure. Now I have lost access to all my premium resources. I still want to continue my membership and get access to all premium products. Please help me. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 23, 2016 Support Report Share Posted December 23, 2016 Hello, Seems like your card transaction failed. Please contact our accounts department using the form below and they will help you restore: https://mythemeshop.com/contact-us/ Looking forward to help you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Support Mili Posted December 22, 2016 Support Report Share Posted December 22, 2016 Hello, Thank you for contacting MyThemeShop today. Our team is investigating this issue. We will get in touch with you shortly. Thank you for your patience. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
akshay242619 Posted December 22, 2016 Author Report Share Posted December 22, 2016 Thanks. Please resolve the problem asap. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 23, 2016 Support Report Share Posted December 23, 2016 Hello, Seems like your card transaction failed. Please contact our accounts department using the form below and they will help you restore: https://mythemeshop.com/contact-us/ Looking forward to help you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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