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  • Support

Hello,

Thank you for contacting MyThemeShop.

1. Most probably, the theme won't stop working unless and until there will be a major update in WordPress or PHP. And that won't happen frequently. So you can use the theme without any issues even after your subscription is over.

2. Yes, we provide annual renewal. You just need to renew your subscription to get support for another year.

3. Currently, we do not have any ongoing discounts. But please contact us here so that our team will check if your account is eligible for any discount. If yes, they'll generate a custom invoice for you.

Hope that helps.

Let me know if you need anything else.

Thank you.


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I see you stop giving support to Interactive theme which I purchased from you so what if your theme shows errors after some time and tomorrow you will say we are not supporting any updates for this … would you guarantee for support if I pay for renewal every year for next 10 years 

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  • Support

Hello,

Yes, we will offer support if you have an active subscription. However what we cannot guarantee is a compatibility because of technologies can change in the next 10 years. We will however to our best to fix the issues and if we are unable to fix issues you can always request a refund.

Looking forward to help you.


🏁Rank #1 on Google With our WordPress SEO Plugin.

Score a 💯on PageSpeed and Dominate Search Rankings.

✏ Editing theme files? Please create a child theme to make your changes update-proof.

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