ankur432 Posted May 20 Report Share Posted May 20 I'm looking to purchase this theme - https://mythemeshop.com/themes/ad-sense/ Few Questions before I go ahead 1.) What if your theme Stops working after 1 year or some problem in code 2.) Do you also offer renewal yearly, ready to pay so that you can help if i need any support 3.) Any discount for existing customer Link to comment Share on other sites More sharing options...
Support Jitendraa Posted May 21 Support Report Share Posted May 21 Hello, Thank you for contacting MyThemeShop. 1. Most probably, the theme won't stop working unless and until there will be a major update in WordPress or PHP. And that won't happen frequently. So you can use the theme without any issues even after your subscription is over. 2. Yes, we provide annual renewal. You just need to renew your subscription to get support for another year. 3. Currently, we do not have any ongoing discounts. But please contact us here so that our team will check if your account is eligible for any discount. If yes, they'll generate a custom invoice for you. Hope that helps. Let me know if you need anything else. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
ankur432 Posted May 21 Author Report Share Posted May 21 I see you stop giving support to Interactive theme which I purchased from you so what if your theme shows errors after some time and tomorrow you will say we are not supporting any updates for this … would you guarantee for support if I pay for renewal every year for next 10 years Link to comment Share on other sites More sharing options...
ankur432 Posted May 22 Author Report Share Posted May 22 Please reply Link to comment Share on other sites More sharing options...
Support Mili Posted May 22 Support Report Share Posted May 22 Hello, Yes, we will offer support if you have an active subscription. However what we cannot guarantee is a compatibility because of technologies can change in the next 10 years. We will however to our best to fix the issues and if we are unable to fix issues you can always request a refund. Looking forward to help you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
ankur432 Posted May 22 Author Report Share Posted May 22 What if you retire a theme and stop giving support Link to comment Share on other sites More sharing options...
Support Jitendraa Posted May 24 Support Report Share Posted May 24 Hello, Even if a theme is retired, you'll still get support until you have an active subscription. Hope that helps. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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