BKB Posted March 2, 2023 Report Share Posted March 2, 2023 I've been having a challenge with WP Quiz Pro.... which I really want to work. And there are features in the PRO that I want, so I am happy to pay for the PRO release. However, I can't even get the plugin to work with even the first question. I've done all the basic things, like deactivating other plugins (all of them) and it still doesn't work. I have DIVI 4.20.0, Wordpress 6.11. I have watched a few videos on Youtube that show menu tabs (like import demo) that are not in the current download.https://www.dropbox.com/s/2ulk6236dioxj1w/2023-03-01_22-31-46.png?dl=0 Above's a link to the image that shows what I see. Should I move on? Link to comment Share on other sites More sharing options...
Support Jitendraa Posted March 2, 2023 Support Report Share Posted March 2, 2023 Hello, Thank you for contacting MyThemeShop. Are you using the free version? The issue you are facing is, you can't see the editor. Correct? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
BKB Posted March 2, 2023 Author Report Share Posted March 2, 2023 Yes... I am using the free version.... There are features/benefits in the pro/paid version that I will eventually want... If I can get the free version to work with the editor and function, I will indeed acquire the paid version. By the way, I looked through the previous support question on this issue, so I confirmed I am at a 7.xx version of PHP and deactivated all the other plugins and it still did not work. Link to comment Share on other sites More sharing options...
Support Mili Posted March 2, 2023 Support Report Share Posted March 2, 2023 Hello, This issue would require troubleshooting. However since you are using the free version we are unable to help you, we don't have free support for free plugins. You can however purchase the Pro version, then you will have access to premium support if that issue appears. Our team will then try to assist you and if we do not find a solution you can request a refund. Actually, you can request a refund even if we do find a solution if it is within the 30 day policy. Looking forward to help you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
BKB Posted March 2, 2023 Author Report Share Posted March 2, 2023 I see... thank you Link to comment Share on other sites More sharing options...
Support Mili Posted March 2, 2023 Support Report Share Posted March 2, 2023 Thank you for using MyThemeShop. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now