[WP Review Pro] Problem with plugin

[zeyadalj]

I'm trying the free version of this plug but i can't access support, anyways in the review when i put picture of a product it doesn't appear in the site.

[Jitendraa]

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

Please opt for our support plan, which costs just $9/year and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

Looking forward to helping you.

Thank you.

[zeyadalj]

Hello,

 

How can you expect me to buy this product if you are not willing to help me on the simplest matter? I'm considering buying this plugin but i really need to find a solution for the picture problem. Either you help me or i'll stop bothering with this plugin.

 

Best

[Jitendraa]

Hello,

For the support to free plugins, you need to get the support plan and post in the Free Plugin support forum.

Hope that helps.

Thank you.

[zeyadalj]

Does not help and it's cringe. that's why you need a moderator to put up with this and approve comments. good luck losing more potential customers because of your greed. bye and uninstalled

[Jitendraa]

Hello,

This is not greed but this is the policy of MyThemeShop.

The product is free to use. But the support is only $9/year.

You can check the FAQ for the same:

https://mythemeshop.com/faq/

Thank you.

[zeyadalj]

support for 9 dollars a year when i want to know how to put a picture. lol

[Mili]

Hello,

We don't understand your last reply.

Please clarify your question.

Thanks,