aaslitunca Posted March 27, 2020 Report Share Posted March 27, 2020 Hello, I had a non-indexing and crawling problem yesterday. Google had warned me and when I asked support, you have advised me to update the theme. I applied every step that you have precised and after the theme update Google indexed the post within 10 minutes and now the post ranks in the FIRST PAGE of Google:) This is fantastic! In Corona days, this has been a huge motivation for me. You have facilitated for me to build my online presence. Several companies in the market can sell premium themes but no other company can be like MyThemeShop. When I bought my first premium theme from you, I knew nothing about WordPress and managing a professional blog site. You have made us motivated semi-webmasters! Thank you for your time and all your support. Best Link to comment Share on other sites More sharing options...
Support MTS-Minion Posted March 27, 2020 Support Report Share Posted March 27, 2020 Thank you for contacting MyThemeShop today, and we are sorry to hear that you have run into some problems. Our minion wrote this automated message, and someone from our real support team will reply to you ASAP (replies can be slower than usual on weekends and holidays, so please bear with us). While you wait for an answer, you can do the following (or have a cup of coffee): 1. Make sure your web host meets the minimum requirement to run WordPress. Most of the issues can be traced back to an outdated server configuration. Moreover, having old scripts and software expose your website to a plethora of security problems.https://wordpress.org/about/requirements/ *Note!* If your host doesn't meet WordPress’s minimum requirements, you are already exposed to many security threats and slow loading times. Even Snowden feels you are lucky not to get hacked yet. We highly recommend moving to a host which supports WordPress completely. One of the hosts we recommend is linked below: Best WordPress Hosting 2. If you are facing issues setting up your website like the demo, follow the below video tutorial to setup in a couple of clicks: 3. Check our YouTube channel to know how to install, setup, and use our products. You maybe have to watch that other video later:Basic and Advance WordPress Video Tutorialshttps://www.youtube.com/user/MyThemeShopTube/videos If none of this help, please wait while our staff gets charged up to draft a personalized reply to fix the problems you might be having. Looking forward to helping you. Thank you. Link to comment Share on other sites More sharing options...
Support Jitendraa Posted March 28, 2020 Support Report Share Posted March 28, 2020 Hello, Thank you for contacting MyThemeShop and for taking the time to write us a testimonial. Our team is very happy to know that you are satisfied with our services. We look forward in helping you again. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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