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alper1

[Agency] Refund

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Hello, 

I want to refund my agency theme, because I can not customize that and the mobile speed score is low. Also I bought different theme from here.

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Hello,

Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused.

We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. 

We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs.

Hope that helps, please don't hesitate to let us know if you need help with anything else.

Thank you. 


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