[WP Review Pro] How do hide author review

[mail66]

Dear all,

I would like reviews to be given by users / visitors only. In this regards I want to go without any author review at all. Which settings do I have to trigger?
Example would be Amazon: They do not rate by themselves - all reviews are given by customers. 

Simply cannot find the appropriate settings here....

 

Thanks

Christian

[michael.d]

Hello,

Thank you for contacting MyThemeShop today.

To achieve this, please head over to the posts that you want your users to review and toggle any of the below options except the first one:

You can also set these options globally by heading over to Settings > WP Review Pro > Global at the bottom.

Let me know if you have additional questions. Thank you.

[mail66]

Hi, 

thanks for coming back to me! 

In fact setting it to "Visitor Rating Only" still shows both entries - mine and the one from a user.

Pls see example here: https://fryslan-sailor.com/hafenfuehrer/balk/jachthaven-lutsmond-balk (bottom of the page). 

What do I do wrong?

Thx

christian

 

[Jitendraa]

Hello Karthik,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

We handle all our theme/plugin related help through our support ticket system.

One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

Looking forward to helping you.