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Everything posted by Mili
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Hello, Thank you for your kind words and for trusting MyThemeShop We look forward in helping you again
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[WP Review Pro] Features Question - User Reviews
Mili replied to threestorms's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. 1. I'm not sure I understand your request correctly but user reviews are combined with your review. 2. No, the reviews cannot be modified, what you can do is delete the post, create a new post with the same title and add a new review to it. 3. Yes, the plugin allows users to submit reviews. 4. No, unfortunately that is not supported. Hope that helps. If you have any further question(s), please let us know. Thank you -
Hello, Thank you for contacting MyThemeShop today. Can you please logout and log back in again? You should then be able to get the theme from your member's area. Hope that helps. If you have any further question(s), please let us know. Thank you
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Hello, Thank you for contacting MyThemeShop today. There might be third party plugins that will allow you to have a menu in the sidebar. You can even use the default WP widget called Custom Menu, and insert any menu into your sidebar. Hope that helps. If you have any further question(s), please let us know. Thank you
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Hello, Thank you for contacting MyThemeShop today. You won't have to worry about multiple H1 tags on the homepage, that's normal and search engines will not penalize you for that. The theme SociallyViral has it's title as H1 on single post, where it matters. See here: http://demo.mythemeshop.com/sociallyviral/2015/12/07/listen-to-the-piano-guys-take-you-through-50-years-of-batman/ For custom descriptions you can use the plugin Yoast SEO, it will apply to any theme. I hope that helps.
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Hello, If you purchased our themes then you should have access to our premium support forums. Please contact us here: http://mythemeshop.com/contact-us and our team will take a closer look at your account.
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Hello, Thank you for contacting MyThemeShop today. Go to Wp > Settings > Reading and set your front page as "Your latest posts". If that fails, please open a support ticket inside of the Support Forum here: https://community.mythemeshop.com/forum/7-theme-support/ Then leave us your WP admin access in sensitive data field and we will take a closer look. Looking forward to help you. Thank you
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Thank you for using MyThemeShop.
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Hello, Thank you for contacting MyThemeShop today. The WooCommerce shop is a free plugin. You simply install it like any other WordPress plugin once you purchase your SociallyViral theme. Hope that helps. If you have any further question(s), please let us know. Thank you
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Hello, Thank you for contacting MyThemeShop today. The WooCommerce shop is a free plugin. You simply install it like any other WordPress plugin once you purchase your SociallyViral theme. Hope that helps. If you have any further question(s), please let us know. Thank you
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[SociallyViral] Payment Method In India
Mili replied to bilaltamboli18's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. Please contact us by email here: http://mythemeshop.com/contact-us We will do our best to assist you. -
[WP Subscribe Pro] Plugin To Subscribe/member For Monthly Specials
Mili replied to victoria961's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. You can setup a new mailing list in MailChimp, then attach that list ID to your Subscribe Pro plugin. Then when new subscribers enter that MailChimp list, you simply contact them through MailChimp to let them know they have won something. Hope that helps. If you have any further question(s), please let us know. Thank you- 1 reply
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Hello, If your site allows comments, then the owner can reply to that negative comment but the rating will still count. For the rating to be "rebutted" you would have to have another user with a positive rating to bring up the average of votes. Hope that helps. If you have any further question(s), please let us know. Thank you.
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[Video] Process For Updating Content Onto The Video Theme
Mili replied to hughes27's topic in Pre Sales Questions
Hello, That's great to have a website for a 7 year old. It will indeed be a great learning experience. We need more girls into the web development careers ! Rock on ! -
Hello, To update your themes and if you still have a valid membership you can go to your member's area and download the plugin "Updater". It will help you update the theme. Or you can download a fresh copy of the theme and overwrite it on the folder on your server using FTP.
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[Video] Process For Updating Content Onto The Video Theme
Mili replied to hughes27's topic in Pre Sales Questions
Hello Pete, The only other page the posts will be displaying other than the homepage is the category page. If all posts are in the same category then they will keep the same order on the category page as on the homepage. The posts will also be ordered by date on category pages. You cannot change a date without accessing WordPress. WordPress in it'self is a content management system and is the easiest one to learn. You can create a username for your client and make them editor, then when they login they won't see all the admin settings such as plugins, but they will just see posts option and then they can change post date. -
Hello, Thank you for leaving us your testimonial. We really appreciate your kind words.
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[Cool] Similiar Themes With Page Views Count Feature
Mili replied to iidbae's topic in Pre Sales Questions
Hello, Thank you for your suggestion. -
Mythemeshop Support Team Members Are Outstanding
Mili replied to imransheikh290's topic in Testimonials
Hello, Thank you for your kind words and for using MyThemeShop. By the way, your site looks great !- 1 reply
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[Video] Process For Updating Content Onto The Video Theme
Mili replied to hughes27's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. The order of the videos on the homepage are set by the latest videos first. So if you want to modify the order you can just change the publishing date of the videos. It's pretty easy to upload videos, it's just creating a new post and then adding the video URL and then publishing it. Hope that helps. If you have any further question(s), please let us know. Thank you -
Hello, Thank you for contacting MyThemeShop today. We have replied to you here: https://community.mythemeshop.com/topic/65870-ad-sense-theme/#entry304280 Please follow up with us in that thread.
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[Ad-Sense] Can't Sign Up For Extended Membership
Mili replied to dumile's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. Try signing in and out of your account and try to sign up again. If that fails; please contact our team through email here: http://mythemeshop.com/contact-us They will take a closer look at your account. Looking forward to assist you. -
Hello, Thank you for placing your trust in us. We looking forward in helping you again.
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Hello, Thank you for contacting MyThemeShop today. 1. You can add as many team members as needed. 2. No, currently that is not supported. However you can add an HTML link into the description of the team member which can lead to any desired page. 3. Unfortunately on the homepage you can have only one section such as Features. You cannot have two Features panel on the homepage 4. That might be done but using Custom CSS that our support team can provide once you purchase the theme. 5. There is no text editor, but text styling can be done using Custom CSS. Our support team can help you with that. 6. You can add as many images in the slider as you want. However 25 images might be too much to load on any site, especially if images are of high resolution. I recommend adding up to 5 images so that your site loads quickly. 7. The buttons are allowed in the panels that you see on the demo such as the first panel. 8. You can add as many as you like. Hope that helps. If you have any further question(s), please let us know. Thank you
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Thank you for your kind words. We are happy to have you among our community and we look forward in helping you again.
