brigarkee Posted December 16, 2014 Report Share Posted December 16, 2014 I have had a couple of occasions where I have struggled with a template I purchased from MyThemeShop and have received prompt response to my issues along with successful solutions. The most important thing to me, outside of the quality of the product, when I make a purchase on a theme, is support. There are a lot of businesses that will sell products and then act like their job is done . There will always be questions or issues where it comes to customizing and bugs and such in a template, the way these things are handled and the promptness of the response is what makes my choices easy when it comes to purchasing future products from My Theme Shop. The support is spot on and it exceeds my expectations! Thank you much for your efforts (and of course, for your discounted templates from time to time =) Definitely a bonus!) 1 Link to comment Share on other sites More sharing options...
Support ToddMTS Posted December 16, 2014 Support Report Share Posted December 16, 2014 Hi, I am glad we were upto your expectations. It always gives us a pleasure to help our valued customers. If you ever need help with any of our products, please know that we are help to assist you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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