[Onepage] Double payment incorrect

[fisa.verona.vr]

Hi, mistakenly a second renewal was paid to the theme when I have one active and you can have
the return of money or move the renewal on another account that I had previously

you can see this in my account

 

thank

[Jitendraa]

Hello,

Thank you for contacting MyThemeShop.

You have an active license of OnePage theme previously and you have not canceled the renewal. So you have billed for the same.

We have initiated a refund for you for your previous purchase so that you can continue using the lifetime subscription.

Let us know if you need anything else.

Thank you.

[fisa.verona.vr]

Hi, 

thank you for having fixed the problem your assistance as always is impeccable

Thank

[Jitendraa]

Hello,

It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you.

Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience.
https://community.mythemeshop.com/forum/6-testimonials/

Thank you in anticipation.