technicalhelper Posted December 14, 2018 Report Share Posted December 14, 2018 (edited) I am not able to edit the homepage with rank math I am using learn press plugin also because my site is LMS When i click to edit homepage it opens the random course And when i deactivate the plugin then site work normally Edited December 14, 2018 by technicalhelper Link to comment Share on other sites More sharing options...
Support Pratik.d Posted December 14, 2018 Support Report Share Posted December 14, 2018 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
technicalhelper Posted December 14, 2018 Author Report Share Posted December 14, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Support Pratik.d Posted December 14, 2018 Support Report Share Posted December 14, 2018 Hello, I am getting Redirected too many times error when I try to access your admin panel through the link you added in the Sensitive Data Section: It looks like the access_token is expired. Can you please check and give us the correct link to access your admin panel? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
technicalhelper Posted December 14, 2018 Author Report Share Posted December 14, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
technicalhelper Posted December 14, 2018 Author Report Share Posted December 14, 2018 (edited) There some error we fix now now your team can access our site Edited December 14, 2018 by technicalhelper Link to comment Share on other sites More sharing options...
Support Mili Posted December 14, 2018 Support Report Share Posted December 14, 2018 Hi, Your site has about 54 active plugins, which is a lot. It is possible one of the plugins are conflicting. We will need your permission to deactivate your plugins. Do you allow us to deactivate your plugins? Please ensure you have a backup of your site in case something goes wrong when we deactivate your plugins. You can do that yourself actually, you can deactivate all other plugins except Rank Math and then check to see if the issue is present. Let us know, Thanks, 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
technicalhelper Posted December 14, 2018 Author Report Share Posted December 14, 2018 (edited) I already take the backup of my site if anything goes wrong i will restore it so feel free to do anything there This will help you to make this plugin better Edited December 14, 2018 by technicalhelper Link to comment Share on other sites More sharing options...
Support Pratik.d Posted December 15, 2018 Support Report Share Posted December 15, 2018 Hello, I ran a conflict check on your site using the Health Check plugin and it looks like Thim core plugin is conflicting with Rank Math. Can you use some other alternative for that plugin or can you get in touch with the Plugin author and ask them what exactly is causing the conflict? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
technicalhelper Posted December 15, 2018 Author Report Share Posted December 15, 2018 Thim core plugin is the base of my site I not switch that plugin this plugin comes with the theme without this plugin my theme not work properly Link to comment Share on other sites More sharing options...
Support Pratik.d Posted December 15, 2018 Support Report Share Posted December 15, 2018 Hello, Can you please contact the Plugin author and ask them what exactly is causing this problem? As you are using premium theme we would not be able to debug it on our setup. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
technicalhelper Posted December 15, 2018 Author Report Share Posted December 15, 2018 ok i will contact to the plugin author thanks to giving us your time Link to comment Share on other sites More sharing options...
Support Mili Posted December 15, 2018 Support Report Share Posted December 15, 2018 Hello, Thank you for using MyThemeShop. Let us know, 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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