mani937 Posted November 23, 2018 Report Share Posted November 23, 2018 (edited) After the update version 1.0.0, when I open the website I am getting Page not found Error if I deactivate the plugin website is working fine Edited November 23, 2018 by mani937 Username and password added Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 19, 2018 Support Report Share Posted December 19, 2018 Hello, This is what I did: 1. Deactivated all the current redirections 2. Imported the redirections from the Yoast's settings again (Import/Export tab) 3. Checked your website. Everything was running fine. 4. Deleted all the deactivated redirections. Can you please check on your end? Also, in the future, after adding any redirection, please check if your website is working fine as adding wrong redirections can make your website load incorrectly. Hope that helps. If you have any further question(s), please let us know. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
mani937 Posted November 23, 2018 Author Report Share Posted November 23, 2018 Even i have updated to version 1.0.1 the same error is showing Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 23, 2018 Support Report Share Posted November 23, 2018 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
mani937 Posted November 23, 2018 Author Report Share Posted November 23, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 23, 2018 Support Report Share Posted November 23, 2018 Hello, This plugin was conflicting with Rank Math, as we already provide the functionality it offers: All 404 Redirect to Homepage I disabled the plugin and everything is loading fine on your website now. Then I went ahead and changed the following setting: I also noticed that you are using a separate sitemap plugin. If you are using that, please turn off the Sitemap Module of Rank Math. Same goes for the Schema Pro plugin. You can import all the data from the Schema Pro plugin to Rank Math, from here: wp-admin/admin.php?page=rank-math-import-export Do not Clean the database though. Let Rank Math run for a few days before deciding to clean the tables from those plugins. Hope that helps. If you have any further question(s), please let us know. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
mani937 Posted November 23, 2018 Author Report Share Posted November 23, 2018 Thank you for quick reply and solution. The separate sitemap plugin is only for News Sitemap (If you enable News sitemap feature in Rank Math, I will remove that plugin) and I will import schema to Rank Math Thank You again Link to comment Share on other sites More sharing options...
mani937 Posted November 23, 2018 Author Report Share Posted November 23, 2018 Sorry still I am getting the same error Site can't be reached Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 23, 2018 Support Report Share Posted November 23, 2018 Hello, Can you please try in some other browser? It could be the cache. Try in an incognito/private window. Hope that helps. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
mani937 Posted December 18, 2018 Author Report Share Posted December 18, 2018 Still, the issue is not solved facing an issue if I activate RankMath Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 18, 2018 Support Report Share Posted December 18, 2018 Hello, Can you please try in some other browser or in an incognito window before I try to debug on my end? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
mani937 Posted December 19, 2018 Author Report Share Posted December 19, 2018 Even I have tried different browsers and different device Issue seems same Link to comment Share on other sites More sharing options...
mani937 Posted December 19, 2018 Author Report Share Posted December 19, 2018 Many of my readers send me messages saying the website is not loading, so i have deactivated Rank mth plugin Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 19, 2018 Support Report Share Posted December 19, 2018 Hello, This is what I did: 1. Deactivated all the current redirections 2. Imported the redirections from the Yoast's settings again (Import/Export tab) 3. Checked your website. Everything was running fine. 4. Deleted all the deactivated redirections. Can you please check on your end? Also, in the future, after adding any redirection, please check if your website is working fine as adding wrong redirections can make your website load incorrectly. Hope that helps. If you have any further question(s), please let us know. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
mani937 Posted December 19, 2018 Author Report Share Posted December 19, 2018 Thank You so much. The issue seems solved. And I have noted your points Link to comment Share on other sites More sharing options...
Support Montgomerie Posted December 19, 2018 Support Report Share Posted December 19, 2018 Hello, Glad that helped. If you need any further assistance, please let us know. We are here to help. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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