gcearienreijs Posted November 21, 2018 Report Share Posted November 21, 2018 Hello, I am using Yoast Premium. Have just activated RM and finished initial setup. However my redirections have not been imported. I have made an export file of Yoast redirections. Should I use RM importer to import redirections. Look forward to hearing from you. Arien Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 23, 2018 Support Report Share Posted November 23, 2018 Hello, Apologies for the inconvenience that might have been caused due to that. We have imported the redirections on to your website. Can you please check and confirm on your end? Hope that helps and sincerely appreciate your patience. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 21, 2018 Support Report Share Posted November 21, 2018 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Yes, did you try importing the Redirections from Yoasy's premium using the Rank Math's plugin? You can do that from the Import/Export tab. Please let us know if that doesn't help so we can assist you further. Looking forward to helping you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
gcearienreijs Posted November 21, 2018 Author Report Share Posted November 21, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
gcearienreijs Posted November 21, 2018 Author Report Share Posted November 21, 2018 Hello, Yes, I tried that, but it did not work. Can you please have a look? Admin acces is in sensitive area Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 22, 2018 Support Report Share Posted November 22, 2018 Hello, We are unable to access your website. Can you please check that with your hosting? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
gcearienreijs Posted November 22, 2018 Author Report Share Posted November 22, 2018 Hello, Please try again. I just tested with credentials in private area and it worked fine. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 22, 2018 Support Report Share Posted November 22, 2018 Hello, Are there any region restrictions? I'm seeing the following error while trying to access your website: Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
gcearienreijs Posted November 22, 2018 Author Report Share Posted November 22, 2018 Hello, I contacted Siteground and this is their reaction: So in order to resolve the problem, could you please ask the MyThemeShop support for their IP, so that we could check for it in the server firewall and possibly remove it from its blacklist. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 22, 2018 Support Report Share Posted November 22, 2018 Hello, Sure. I have added my IP address in the sensitive area. Looking forward to hearing from you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
gcearienreijs Posted November 22, 2018 Author Report Share Posted November 22, 2018 Hello again, this is SG comments: I have checked and the IP address you provided is currently not blocked in our server firewall, so all access from it should be allowed.Please ask the people using that IP to check if they are able to access your website again and if they still experience any issues please inform us. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 22, 2018 Support Report Share Posted November 22, 2018 Hello, Thank you. It's working fine now. To debug, can you please provide us with the FTP access of your website through the sensitive data area? Looking forward to helping you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
gcearienreijs Posted November 22, 2018 Author Report Share Posted November 22, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 23, 2018 Support Report Share Posted November 23, 2018 Hello, Just wanted to give you an update that we are working on a new update for the latest version of Yoast's Redirections and as soon as it's complete, we will release an update of it which should potentially fix this issue. We seek your patience and understanding in this matter. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
gcearienreijs Posted November 23, 2018 Author Report Share Posted November 23, 2018 Hello,I have updated the sensitive data as requested. Can you please check further?Thank you. Link to comment Share on other sites More sharing options...
gcearienreijs Posted November 23, 2018 Author Report Share Posted November 23, 2018 Thanks for the update Montgomerie, I have in the meantime made an export file of my redirections. Do you have the possibility to import that into RM to avoid unwanted visitor experience. I would also appreciate that because meantime I have made a lot of customisations with RM. Re-importing all the Yoast settings would mean they will be overwritten and would waste all my efforts. Hope you will avoid this frustration and import the re-directions as it was intended by RM. You will find them in the attachment in the sensitive area. Thanks for taking care! Arien Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 23, 2018 Support Report Share Posted November 23, 2018 Hello, Apologies for the inconvenience that might have been caused due to that. We have imported the redirections on to your website. Can you please check and confirm on your end? Hope that helps and sincerely appreciate your patience. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
gcearienreijs Posted November 23, 2018 Author Report Share Posted November 23, 2018 Thank you, all looks okay now😎 Link to comment Share on other sites More sharing options...
Support Montgomerie Posted November 23, 2018 Support Report Share Posted November 23, 2018 Hello, Glad that helped. We would appreciate if you could leave us a 5-star review here:https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post That would mean a lot to us. Feel free to open a new ticket if you face any issue. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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