[PointPro] My Store Credits Gone

[dyogod3]

Hello I had store credits today earlier on my account I wen to buy another theme PointPro using paypal but got error,  then when I logged again to do the purchase the stores credits were gone. 

[Montgomerie]

Hello,

Thank you for contacting MyThemeShop and we extend our sincere apologies for any inconvenience this may have caused.

It appears your Store Credits had disappeared from your account for some reason. We have added them back now so you can enjoy your purchase at a lower price with the help of your store credits.

Please just make sure you are logged in while purchasing and if you have added a product to your cart already, please remove it and then add it again after you log in.

Hope that helps, please don't hesitate to let us know if you need help with anything else.

[Montgomerie]

Hello,

Thank you for contacting MyThemeShop and we extend our sincere apologies for any inconvenience this may have caused.

It appears your Store Credits had disappeared from your account for some reason. We have added them back now so you can enjoy your purchase at a lower price with the help of your store credits.

Please just make sure you are logged in while purchasing and if you have added a product to your cart already, please remove it and then add it again after you log in.

Hope that helps, please don't hesitate to let us know if you need help with anything else.