andrea828 Posted February 14, 2017 Report Share Posted February 14, 2017 Good morning, I recently wanted to open a new site on wordpress, so I decided to use the "Schema theme" remembering that i bought it in the 2015. Here comes the problem, i see Schema as "Active Subscription" in my member page, but i can't download it.. could it be because of the 19$/year? Thank you Link to comment Share on other sites More sharing options...
Support ToddMTS Posted February 14, 2017 Support Report Share Posted February 14, 2017 Hello Andrea, Thank you for contacting MyThemeShop and I am really sorry for any inconvenience this may have caused. Your subscription expired recently. As you might know, all our themes and plugins come with one year of subscription and updates, and is mentioned on the landing pages as well: http://take.ms/8A6EU Past that, there is a renewal fee of $19 per year to get updates as well as support. If you want, we can offer you the $19 offer to make the purchase again. For that, please contact us via the form below https://mythemeshop.com/contact-us/ Hope that helps, please don't hesitate to let me know if you need help with anything else. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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