webdesignerdd Posted September 13, 2023 Report Share Posted September 13, 2023 I purchased the WP Mega Menu plugin today. I received an email with a link to "Download Files Now!", but I couldn't find a download link on the page I was sent to: https://mythemeshop.com/my-account/ WP Mega Menu was listed at the very bottom of the page, but when I clicked it, it only offered a purchase option, with no download option. Not a great way to welcome a new customer... Can somebody help me out? Thanks Link to comment Share on other sites More sharing options...
Support Jitendraa Posted September 15, 2023 Support Report Share Posted September 15, 2023 Hello, Thank you for contacting MyThemeShop. We can not see any purchase associated with this account. Can you please make sure you have purchased the plugin from this account? Also, please share the invoice ID of the purchase so that we can check that for you? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now