portageskatepark Posted August 17, 2023 Report Share Posted August 17, 2023 I need help. I received this message below. I've been troubleshooting all day and its come to the attention to the Dreamhost and Wordpress that its the playbook theme that is crashing my site. It needs to be upgraded but i'm not seeing it in mythemeshop. It doesn't show that it needs updating on wordpress when i try to update... Hi, Kyle! We recently attempted to upgrade your site at portageskatepark.org from version 6.2.2 to the latest version of WordPress 6.3. After completing the upgrade process, your site began behaving erratically in a manner that indicated the upgrade may not have worked as planned. The causes for this type of failure can vary, but the most common underlying issue is usually the presence of a non-standard or otherwise highly unique WordPress installation. We have reverted our changes, and everything is now fully operational once more. We strongly recommend you take steps to manually upgrade your WordPress site to the latest version as soon as possible to benefit from any new security patches, performance improvements, and new features that come with each new release. If you're not sure where to start troubleshooting, or would just like some help upgrading manually, please don't hesitate to contact our support team at https://panel.dreamhost.com/support/ We're happy to help! Thanks! The Happy DreamHost WordPress Upgrade Robot Link to comment Share on other sites More sharing options...
Support Jitendraa Posted August 20, 2023 Support Report Share Posted August 20, 2023 Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. The Playbook theme is deprecated and won't receive any future updates. Let us know if you need anything else. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now