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[Schema] Subscription on hold


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Subscription on hold

Hi,

I had an active subscription on MyBlog theme. I just noticed it is no more active. Instead, I see it under inactive subscription section. Also, I noticed a "on hold" tag on this inactive subscription.

Were you not able to carry out the payment transaction? 

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  • Support

Hello,

Thank you for contacting MyThemeShop.

We can not find any purchase of MyBlog associated within your account.

Have you purchased that from a different account?

Looking forward to helping you.

Thank you.


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