[URL Shortener Pro] URL Shortener Raspberry Pi Server

[rips.a]

Hi,

I downloaded and installed the free version of URL Shortener with the view to purchase the Pro on my self hosted Raspberry Pi server.

Unfortunately when I click on the link I get error404 page not found.

Tested the same plugin on my Namecheap shared hosting server and the link worked fine.

I was wondering whether it’s a Wordpress or the Raspberry Pi server side setting that I’ve overlooked.

I’ve had no issues installing plugins on my website hosted on Raspberry Pi server.

 

Thanks for your help.

 

 

 

[Jitendraa]

Hello,

Thank you for contacting MyThemeShop and sorry for the issue you are facing.

Can you please navigate to Settings > Permalinks and save the changes to check if that fixes the issue for you?

Looking forward to helping you.

Thank you.

[rips.a]

2 hours ago, Jitendraa said:

Hello,

Thank you for contacting MyThemeShop and sorry for the issue you are facing.

Can you please navigate to Settings > Permalinks and save the changes to check if that fixes the issue for you?

Looking forward to helping you.

Thank you.

Hi,

Thank you for your prompt reply,  yes I have tried saving it in all common settings but that did not making any difference. Tried deactivate/activating plugin too.

 

regards

[Jitendraa]

Hello,

We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

Looking forward to helping you.

Thank you.