kumin.kitchen Posted February 24, 2020 Report Share Posted February 24, 2020 Hello, I installed Content Locker yesterday on my website (https://indianrecipes.blog) and created a subscription locker. I tested the subscription locker on few pages and it seems to work as expected. However, I noticed that when a user is directed from Pinterest to the webpage where the subscription locker is active, the content locker pop up does not show on the screen. As a result, the user coming from Pinterst is not able to unlock the locked content. This is one of the pages where the content locker is active and you will see the content locker pop up show up when you open it in a browser. https://indianrecipes.blog/indian-recipes/vegan/vegan-coconut-lime-pomegranate-syllabub-dessert/ I generate a lot of traffic from pinterest to my blog so it is vital that the visitors coming from Pinterest to my site are able to unlock content. Please help! Thanks for your help, Kanwal Link to comment Share on other sites More sharing options...
Support Mili Posted February 24, 2020 Support Report Share Posted February 24, 2020 Hello, Thank you for contacting MyThemeShop today. Can you tell us with which email you purchased the Content Locker Pro plugin please? Looking forward to helping you. Thank you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
kumin.kitchen Posted February 24, 2020 Author Report Share Posted February 24, 2020 I haven't yet bought the plugin. I installed the free version to test it out.... before making a purchase decision. The email I used was kumin.kitchen@gmail.com through my Wordpress account Link to comment Share on other sites More sharing options...
kumin.kitchen Posted February 24, 2020 Author Report Share Posted February 24, 2020 I did a little bit more investigation and when the user is redirected from Pinterest of Yummly, the link to my website has additional information starting with "/amp". See below for redirectly links. The additional information in the link prevents the Content Locker pop up to show. Is there any way around it...? Redirect from Yummly https://indianrecipes.blog/indian-recipes/vegan/vegan-coconut-lime-pomegranate-syllabub-dessert/amp/?utm_medium=yummly&utm_source=yummly&utm_campaign=yummly Redirect from Pinterest https://indianrecipes.blog/indian-recipes/vegan/vegan-coconut-lime-pomegranate-syllabub-dessert/amp/ Link to comment Share on other sites More sharing options...
Support Mili Posted February 24, 2020 Support Report Share Posted February 24, 2020 Hello, We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to help you. 🏁Rank #1 on Google With our WordPress SEO Plugin. ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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