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[My WP Backup Pro] Trying Free before Pro and free can't backup

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I get this error when running a job in the free version. I need to purchase the Pro version to make backups weekly, but I can't the free one to work...

Couldn't export database: mysqldump: [Warning] Using a password on the command line interface can be insecure.
mysqldump: Got error: 2002: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) when trying to connect
 

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Finished running job in -0.4 seconds.
Performing full backup
Exporting database
Dumping database to temporary file /tmp/my-wp-backup-exportSuMWRT
No tables excluded, exporting all
Using mysqldump.
Couldn't export database: mysqldump: [Warning] Using a password on the command line interface can be insecure.
mysqldump: Got error: 2002: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) when trying to connect

 

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Hello,

Thank you for contacting MyThemeShop today.

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

We handle all our theme/plugin related help through our support ticket system.

One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

Looking forward to helping you. Thank you.


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