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[WP Quiz Pro] Can't add Result or Question


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Hi - I downloaded the free version yesterday and added a few results and questions to a new quiz.  Now I can't edit or add any more /questions/results - but the quiz does show on frontend with the previously added results/questions.  I found an article on here that recommend using the Health Check plugin, and to increase PHP memory and input limits - I did all of this to no effect.

PS I would have added this question to the Free Plugin forum, but that function was disabled.  Also, I would consider purchasing plugin, but this is a huge red flag - so this is a pre-sale question.

Please advise on how to resolve.

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  • Support

Hello,

Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.

We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:
https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/

If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:
Premium Support For Just $9/year

Once purchased, please open a new support ticket by following this tutorial:
https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/

We handle all our theme/plugin related help through our support ticket system.

One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.

Looking forward to helping you.


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