joshnaughton11 Posted January 22, 2019 Report Share Posted January 22, 2019 Hi, I am getting this error "Sorry, you are not allowed to access this page." after installing RankMath. I have this error on several websites. Can you please tell me what I have to configure in order for the plugin to work? Thanks Regards Link to comment Share on other sites More sharing options...
Support Montgomerie Posted January 22, 2019 Support Report Share Posted January 22, 2019 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I deleted the plugin and reinstalled it. It seems like the issue's resolved. Can you please check on your end? Hope that helps. P.S. It seems like that the role manager module was causing the issue. I turned that off. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
Support Montgomerie Posted January 22, 2019 Support Report Share Posted January 22, 2019 Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I deleted the plugin and reinstalled it. It seems like the issue's resolved. Can you please check on your end? Hope that helps. P.S. It seems like that the role manager module was causing the issue. I turned that off. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
joshnaughton11 Posted January 23, 2019 Author Report Share Posted January 23, 2019 Great. Thank you for your help! Link to comment Share on other sites More sharing options...
Support Montgomerie Posted January 23, 2019 Support Report Share Posted January 23, 2019 Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in the future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with the plugin and the support? This will help us serve you, our members, better. We appreciate your time and patience.https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post Thank you in anticipation. 🏁Rank #1 on Google With our WordPress SEO Plugin ⚡Score a 💯on PageSpeed and Dominate Search Rankings. ✏ Editing theme files? Please create a child theme to make your changes update-proof. Link to comment Share on other sites More sharing options...
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