The support at MyThemeShop is amazing. This is the only place that I keep a subscription at, as it is worth every penny!
Even when I want to "change" something that I figure might be impossible to do, support always comes through for me.
They have never made me feel like an "idiot", even when a change I want to make is an easy change and should of been obvious how to do it.
The other really important thing to me, is the fact that they have a support forum, so many times I am able to go through it, and figure out how to do something by reading solutions to what others have requested help with.
I highly recommend MyThemeShop. You won't regret it!
~ Cathie